Computer Technician

Are you a tech-savvy problem solver with a passion for fixing computer issues? Then we have the perfect opportunity for you at FedEx as a Computer Technician. As a member of our IT team, you will play a crucial role in ensuring the smooth operation of our computer systems and networks. We are looking for someone who is driven, detail-oriented, and has a strong understanding of hardware and software troubleshooting. If this sounds like you, read on to learn more about the qualifications and responsibilities required for this position.

1. Provide technical support: The Computer Technician will be responsible for providing technical support to employees and clients by troubleshooting and resolving hardware and software issues.
2. Install and maintain computer systems: The Technician will be responsible for installing and maintaining computer systems including hardware, software, and network components.
3. Conduct regular maintenance: The Technician will perform regular maintenance tasks such as updating software, installing security patches, and performing system backups to ensure the smooth operation of computer systems.
4. Troubleshoot issues: The Technician will be responsible for identifying and troubleshooting computer and network issues to determine the root cause and find solutions.
5. Communicate effectively: The Technician will communicate technical issues and solutions to non-technical team members and clients in a clear and understandable manner.
6. Maintain inventory: The Technician will maintain an inventory of computer hardware and software, ensuring that all equipment is properly labeled and accounted for.
7. Provide training: The Technician will provide training to employees on how to use hardware and software effectively, ensuring they have the necessary skills to perform their job duties.
8. Stay updated on new technology: The Technician will stay updated on new technology and advancements in the field to ensure that our systems are up-to-date and functioning efficiently.
9. Collaborate with team members: The Technician will collaborate with other members of the IT team to troubleshoot and resolve complex issues and improve overall system performance.
10. Adhere to security protocols: The Technician will adhere to security protocols and procedures to ensure the protection of sensitive data and information.
11. Document processes and procedures: The Technician will document all processes and procedures related to computer systems and network maintenance and troubleshooting for future reference.
12. Provide excellent customer service: The Technician will provide excellent customer service to employees and clients, ensuring that all computer-related issues are resolved in a timely and efficient manner.

According to JobzMall, the average salary range for a Computer Technician in Sunnyvale, CA, USA is between $48,000 and $72,000 per year. This can vary depending on the level of experience, education, and specific job responsibilities. Some Computer Technicians may earn more if they hold specialized certifications or have additional skills in specific areas of technology. Additionally, salaries may be higher in larger companies or in industries with high demand for technology professionals.

FedEx Corporation is an American multinational delivery services company headquartered in Memphis, Tennessee. The name "FedEx" is a syllabic abbreviation of the name of the company's original air division, Federal Express (now FedEx Express), which was used from 1973 until 2000. The company is known for its overnight shipping service and pioneering a system that could track packages and provide real-time updates on package location, a feature that has now been implemented by most other carrier services. FedEx is also one of the top contractors of the US government.