Office Claims Representative
Conducts office investigation on assigned cases, confirms coverage, determines responsibility, establishes damages, reports status, and negotiates settlement (has authority to make payment of assigned claims within prescribed limits). Adjusts all types of claims. Reviews documentation on damaged property and vehicles, and determines claims related damage. Reviews and adjusts estimates provided on the cost of repair or replacement of damaged or stolen property and vehicles. May create damage estimate to establish the claim payment. Determines and reports on subrogation potential. Refers potential salvage vehicles, personal property, and miscellaneous salvage recovery to the Salvage COE.
Bachelor’s degree preferred
Successful completion of the Office Claims Representative Certification process required
2 years of related experience
Documentation
MS Word
Customer Service skills
Time Management Skills
MS Excel skills
Process Improvement
Verbal communication
written communication
Adaptability
Problem Solving Skills
Detail Oriented and Organized
According to JobzMall, the average salary range for a Office Claims Representative in 6500 Greenville Ave, Dallas, TX 75206, USA is $36,000 - $51,000 per year. This range is based on an analysis of salaries reported by employers for various Office Claims Representative positions in the Dallas, TX area.
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Farmers Insurance Group is an American insurer group of automobiles, homes and small businesses and also provides other insurance and financial services products. Farmers Insurance has more than 48,000 exclusive and independent agents and approximately 21,000 employees.
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