
Customer Service Representative
As a Customer Service Representative at Family Dollar, you will have the opportunity to provide excellent customer service and support to our customers. You will be the face of our company and serve as the primary point of contact for customers. Your role will be essential in creating a positive shopping experience for our customers.We are looking for someone with excellent communication and interpersonal skills, a friendly and outgoing personality, and a commitment to providing exceptional customer service. Candidates should have a strong work ethic, be organized and detail-oriented, and able to work independently as well as part of a team. Previous retail or customer service experience is preferred.If you are an enthusiastic individual who is passionate about customer service and creating a positive shopping experience, we would love to have you join our team!
Responsibilities:
- Greet customers in a friendly and welcoming manner
- Provide excellent customer service and support
- Respond to customer inquiries in a timely and professional manner
- Address customer complaints and concerns in a prompt and efficient manner
- Ensure customers are satisfied with their shopping experience
- Maintain a clean and organized store environment
- Provide product knowledge and advice to customers
- Process customer transactions accurately and efficiently
- Monitor inventory levels and restock shelves as needed
- Develop and maintain positive relationships with customers
Ability To Work In A Fast-Paced Environment
Excellent Communication Skills
Ability To Multi-Task
Friendly Demeanor
Working Knowledge Of Computer Systems
Ability To Work Independently
Proven Problem Solving Skills
Previous Retail/Customer Service Experience
Scheduling
Merchandising
Listening
Stocking
directing
Problem-Solving
Cashiering
Upselling
Greeting
Answering
Resolving
Interacting
Empathizing
Explaining
Helping
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Representative in Torrance, CA, USA is between $30,000 and $60,000 per year. This range may vary depending on the experience level and skills of the individual. The salary range includes base pay, bonuses, and any other forms of compensation, such as stock options or benefits.
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Family Dollar is an American variety store chain. With over 8,000 locations in all states except Alaska, Hawaii, Oregon and Washington, it is the second largest retailer of its type in the United States.

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