Customer Service Representative

At Family Dollar, we are looking for an enthusiastic and customer-focused individual to join our team as a Customer Service Representative. Our ideal candidate is someone who is passionate about providing excellent customer service and is motivated to make a positive difference in our customers' lives. As the face of our company, our Customer Service Representatives are vital to our success and play a key role in our goal of delivering exceptional customer service. The successful candidate should possess the following qualifications:• Ability to provide friendly and courteous service to customers• Excellent communication and interpersonal skills• Superior problem-solving and decision-making skills• Ability to multitask and work in a fast-paced environment• Demonstrated ability to work effectively with minimal supervision• Knowledge of Family Dollar products and servicesIf you have the qualifications necessary to be a successful Customer Service Representative at Family Dollar, and you are passionate about delivering exceptional customer service, we encourage you to apply today!

Responsibilities:

1. Greet customers in a friendly and professional manner
2. Respond to customer inquiries, requests, and complaints in a timely and efficient manner
3. Maintain knowledge of Family Dollar products and services
4. Provide accurate information regarding pricing, product availability, and product features
5. Assist customers with making purchases and returns
6. Process payments using cash, credit, and debit cards
7. Maintain a clean and organized work area
8. Ensure compliance with all company policies and procedures
9. Utilize problem-solving and decision-making skills to resolve customer issues
10. Track customer orders and resolve any issues that may arise

According to JobzMall, the average salary range for a Customer Service Representative in Lakewood, CA, USA is $29,872 - $42,964 per year. This range is based on salaries reported by employers, job postings, and other data sources.

Family Dollar is an American variety store chain. With over 8,000 locations in all states except Alaska, Hawaii, Oregon and Washington, it is the second largest retailer of its type in the United States.