Customer Service Representative

We are looking for an experienced and enthusiastic Customer Service Representative to join the team at Family Dollar. As the face of our company, you will be responsible for providing excellent customer service experience to our customers. We are seeking a professional who is detail-oriented, a quick learner, and someone who is passionate about customer satisfaction.The ideal candidate should possess excellent communication skills and be able to provide solutions to customer inquiries. They should also be able to multitask and handle difficult customer situations in a professional manner.If you think you have what it takes to be the perfect Customer Service Representative for Family Dollar, we would love to hear from you.

Responsibilities of a Customer Service Representative:

1. Provide excellent customer service to all customers, ensuring an exceptional customer experience.
2. Respond to customer inquiries and complaints in a timely and professional manner.
3. Resolve any customer issues and provide solutions to customer inquiries.
4. Handle difficult customer situations in a professional manner.
5. Monitor customer accounts and provide necessary updates.
6. Utilize customer service software to keep track of customer interactions and inquiries.
7. Maintain customer records and document customer interactions.
8. Follow up with customers to ensure satisfaction.
9. Assist with sales and promotional activities.
10. Work with other departments to resolve customer issues.

According to JobzMall, the average salary range for a Customer Service Representative in Indianapolis, IN, USA is $25,000 to $35,000 per year. This range is based on the salaries of Customer Service Representatives employed in the Indianapolis, IN, USA area. The salary range may vary depending on the individual's experience, qualifications, and the industry.

Family Dollar is an American variety store chain. With over 8,000 locations in all states except Alaska, Hawaii, Oregon and Washington, it is the second largest retailer of its type in the United States.