Customer Service Representative

At Family Dollar, we are looking for a passionate and dedicated Customer Service Representative to join our team! The ideal candidate has experience working in customer service or retail environments, and is committed to delivering excellent service to our customers. The successful candidate will be a problem solver, a strong communicator, and a team player who will play an essential role in making sure our customers have an enjoyable and positive experience in our stores. If this sounds like you, please continue reading to find out more about this exciting opportunity!

Responsibilities:

1. Greet customers warmly and provide prompt and courteous service.
2. Assist customers with inquiries, answers questions, and provide advice.
3. Respond to customer complaints in a timely and professional manner.
4. Keep up to date on product knowledge and promotions in order to be able to answer customer inquiries.
5. Process sales transactions accurately and efficiently.
6. Remain knowledgeable of store layout and products in order to provide customers with efficient service.
7. Monitor stock levels and help keep shelves and displays full and organized.
8. Work with the team to ensure the store is maintained in a clean and orderly manner.
9. Assist with store opening and closing procedures.
10. Maintain a positive attitude and professional demeanor at all times.

According to JobzMall, the average salary range for a Customer Service Representative in Waycross, GA, USA is $21,852 to $42,741 per year. This range includes base salary plus any additional compensation such as bonuses, commissions, and overtime pay.

The median salary for a Customer Service Representative in Waycross, GA is $31,822 per year. This figure is based on salaries reported by JobzMall users.

Family Dollar is an American variety store chain. With over 8,000 locations in all states except Alaska, Hawaii, Oregon and Washington, it is the second largest retailer of its type in the United States.