FactSet Research Systems

Specialist Real Time, Client Solutions

FactSet Research Systems

Hyderabad, Telangana, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to FactSet Research Systems, a leading provider of financial data and analytic solutions. We are currently seeking a highly skilled and dynamic individual to join our team as a Specialist Real Time, Client Solutions. This is an exciting opportunity for someone who is passionate about real-time data and has a strong understanding of financial markets. As a Specialist Real Time, Client Solutions, you will be responsible for delivering customized solutions to our clients and ensuring they have access to real-time market data and analytics. If you have a keen eye for detail, strong problem-solving skills, and a customer-centric approach, we want to hear from you. Join us in our mission to provide unparalleled financial intelligence to our clients.

  1. Develop and maintain relationships with clients to understand their real-time data needs and provide customized solutions.
  2. Collaborate with cross-functional teams to ensure timely and accurate delivery of real-time market data and analytics to clients.
  3. Troubleshoot and resolve any technical issues related to real-time data delivery for clients.
  4. Stay updated on industry trends and developments in real-time data and financial markets to continuously improve our solutions.
  5. Conduct training sessions for clients to ensure they are utilizing our real-time data and analytics effectively.
  6. Proactively identify opportunities to upsell or cross-sell additional products and services to clients.
  7. Monitor and analyze client usage patterns to identify potential issues or areas for improvement.
  8. Provide timely and accurate reports to management on client satisfaction and usage of real-time data solutions.
  9. Assist in the development and testing of new real-time data products and features.
  10. Collaborate with the sales team to support new business development and retention efforts.
  11. Maintain a customer-centric approach and ensure all client interactions are professional and satisfactory.
  12. Adhere to company policies and procedures to maintain data integrity and security.
  13. Attend industry conferences and events to represent FactSet and promote our real-time data solutions.
  14. Continuously seek ways to improve processes and enhance the overall client experience.
  15. Contribute to a positive and collaborative team environment, sharing knowledge and providing support to team members as needed.
Where is this job?
This job is located at Hyderabad, Telangana, India
Job Qualifications
  • Minimum Of 3-5 Years Of Experience In A Similar Role, Preferably In The Financial Services Industry.

  • Bachelor's Or Master's Degree In Finance, Economics, Or A Related Field.

  • Strong Understanding Of Real-Time Market Data And Analytics, Including Experience With Factset's Suite Of Products.

  • Excellent Communication And Presentation Skills, With The Ability To Effectively Convey Complex Information To Clients.

  • Proven Track Record Of Building And Maintaining Client Relationships, With A Focus On Providing High-Quality, Tailored Solutions To Meet Client Needs.

Required Skills
  • Communication Skills

  • Data Analysis

  • Market Research

  • Time Management

  • Financial Modeling

  • Presentation

  • Problem-Solving

  • Client management

  • Technical Expertise

  • Client Solutions

  • Industry Knowledge

  • Real-Time Data

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Specialist Real Time, Client Solutions in Hyderabad, Telangana, India is approximately 2,000,000 INR to 3,500,000 INR per year. This can vary depending on factors such as the company, industry, experience level, and skills of the individual.

Additional Information
FactSet Research Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMarch 21st, 2025
Apply BeforeSeptember 18th, 2025
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About FactSet Research Systems

FactSet Research Systems Inc., trading as FactSet, is a financial data and software company headquartered in Norwalk, Connecticut, United States. The company provides financial information and analytic software for investment professionals.

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