Client Solutions Associate

Are you a driven and customer-focused individual looking for a challenging and rewarding career opportunity? Look no further than FactSet Research Systems! We are seeking a highly motivated Client Solutions Associate to join our dynamic team. As a member of our Client Solutions team, you will be responsible for providing exceptional service and support to our clients, helping them navigate and utilize our cutting-edge financial data and software solutions. This role requires a combination of strong analytical and communication skills, as well as a passion for helping others succeed. If you thrive in a fast-paced, collaborative environment and have a strong interest in the financial industry, we want to hear from you!

1. Provide exceptional customer service to clients, including responding to inquiries and resolving issues in a timely and professional manner.
2. Assist clients in navigating and utilizing FactSet's financial data and software solutions.
3. Develop a deep understanding of FactSet's products and services to effectively communicate their value and capabilities to clients.
4. Collaborate with internal teams to address client needs and ensure a seamless experience.
5. Proactively identify and troubleshoot technical issues, escalating as needed to ensure prompt resolution.
6. Conduct training sessions for clients to enhance their knowledge and usage of FactSet's products and services.
7. Stay up-to-date on industry trends and changes in financial markets to better support clients.
8. Maintain accurate and detailed records of client interactions and feedback.
9. Collaborate with sales and account management teams to identify opportunities for upselling and cross-selling to existing clients.
10. Represent FactSet at industry events and conferences to promote our products and services.
11. Continuously seek opportunities to improve processes and enhance the client experience.
12. Adhere to company policies and procedures, as well as industry regulations and standards.

According to JobzMall, the average salary range for a Client Solutions Associate in Amsterdam, Netherlands is between €35,000 and €50,000 per year. Factors such as experience, education, and the specific company may impact the actual salary for this role.

FactSet Research Systems Inc., trading as FactSet, is a financial data and software company headquartered in Norwalk, Connecticut, United States. The company provides financial information and analytic software for investment professionals.