Client Solutions Associate

Welcome to FactSet Research Systems, a global financial data and technology company that provides innovative solutions to the world's leading financial professionals. We are seeking a highly motivated and detail-oriented individual to join our team as a Client Solutions Associate. In this role, you will have the opportunity to work directly with our clients, understanding their unique needs and providing them with customized solutions that drive their success. If you are a proactive problem-solver with a passion for the financial industry, we encourage you to apply.

1. Develop and maintain strong relationships with clients through effective communication and exceptional customer service.
2. Act as the primary point of contact for clients, addressing any inquiries or concerns in a timely and professional manner.
3. Conduct thorough research and analysis to understand client needs and tailor solutions accordingly.
4. Collaborate with cross-functional teams to design and implement customized solutions for clients.
5. Provide ongoing support and training to clients on our products and services.
6. Continuously monitor and evaluate client satisfaction levels, proactively identifying and addressing any issues.
7. Stay up-to-date on industry trends and developments to better understand client needs and provide relevant solutions.
8. Maintain accurate and organized client records and documentation.
9. Collaborate with sales teams to identify new business opportunities and drive revenue growth.
10. Act as a brand ambassador for FactSet, promoting our company and services to potential clients.

According to JobzMall, the average salary range for a Client Solutions Associate in Los Angeles, CA, USA is between $50,000-$70,000 per year. However, this can vary depending on factors such as experience, education, and employer.

FactSet Research Systems Inc., trading as FactSet, is a financial data and software company headquartered in Norwalk, Connecticut, United States. The company provides financial information and analytic software for investment professionals.