FactSet Research Systems

Associate Specialist, Client Solutions

FactSet Research Systems

Remote
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to FactSet Research Systems, a global leader in providing financial information and analytics to the investment community. We are seeking a highly driven and detail-oriented Associate Specialist to join our Client Solutions team. In this role, you will have the opportunity to work closely with our clients and provide them with tailored solutions to their financial data needs. We are looking for individuals who are passionate about the financial industry and have a strong understanding of market trends. If you have excellent communication skills and a strong analytical mindset, we invite you to apply for this exciting opportunity.

  1. Interact with clients in a professional and friendly manner to ensure their needs are met and exceeded.
  2. Utilize strong analytical skills to understand client requirements and provide customized solutions.
  3. Collaborate with team members to develop and implement new strategies for client solutions.
  4. Stay up-to-date with industry trends and changes to financial markets to effectively support clients.
  5. Communicate complex financial information to clients in a clear and concise manner.
  6. Proactively identify and address potential issues to ensure client satisfaction.
  7. Provide training and support to clients on the use of our financial data and analytics tools.
  8. Collaborate with internal departments to ensure timely and accurate delivery of client solutions.
  9. Maintain accurate client records and update internal databases.
  10. Continuously seek out opportunities to improve processes and enhance the client experience.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients

  • Bachelor's Degree In Business, Finance, Or A Related Field

  • At Least 2 Years Of Experience In A Client-Facing Role, Preferably In The Financial Services Industry

  • Strong Analytical And Problem-Solving Abilities, With A Keen Attention To Detail

  • Proficiency In Microsoft Excel And Other Data Analysis Tools, As Well As A Working Knowledge Of Financial Markets And Products.

Required Skills
  • Project Management

  • Data Analysis

  • Communication

  • Market Research

  • Time Management

  • Presentation skills

  • Financial Modeling

  • Relationship Building

  • Problem-Solving

  • Client management

  • Excel proficiency

  • Technical Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Specialist, Client Solutions is between $45,000-$75,000 per year. This may vary depending on the location, industry, and specific job responsibilities. Additional factors such as education level, experience, and performance can also impact the salary for this role.

Additional Information
FactSet Research Systems is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 16th, 2025
Apply BeforeAugust 15th, 2025
This job posting is from a verified source. 

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About FactSet Research Systems

FactSet Research Systems Inc., trading as FactSet, is a financial data and software company headquartered in Norwalk, Connecticut, United States. The company provides financial information and analytic software for investment professionals.

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