Experian

Techical Training specialist - Product

Experian

Cyberjaya, Selangor, Malaysia
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Experian, a global leader in data and technology. We are currently seeking a highly skilled Technical Training Specialist with expertise in product training to join our dynamic team. In this role, you will be responsible for creating and delivering comprehensive training programs to our employees and clients on our innovative products. We are looking for a motivated individual who is passionate about technology and has a strong background in training and development. If you are a self-starter with excellent communication skills and a desire to help others succeed, we want you on our team. Join us at Experian and be a part of shaping the future of data and technology.

  1. Develop and deliver comprehensive training programs for employees and clients on Experian's products, ensuring that all training materials are up-to-date and accurate.
  2. Collaborate with cross-functional teams to identify training needs and create customized training solutions.
  3. Conduct training sessions in both virtual and in-person settings, using a variety of training methods and tools.
  4. Continuously assess the effectiveness of training programs and make necessary adjustments to improve learning outcomes.
  5. Stay up-to-date on industry trends and product updates to ensure training materials and programs are relevant and impactful.
  6. Serve as a subject matter expert on Experian's products, providing guidance and support to employees and clients.
  7. Monitor and track training completion and provide reports to leadership on training effectiveness.
  8. Work closely with the product development team to provide feedback on training needs and gaps.
  9. Collaborate with the sales team to ensure they are equipped with the necessary knowledge and skills to effectively sell Experian's products.
  10. Assist in onboarding and training new employees on Experian's products and processes.
  11. Provide ongoing support and coaching to employees and clients to ensure successful adoption and utilization of Experian's products.
  12. Maintain a positive and professional relationship with clients and internal stakeholders.
  13. Participate in the development and implementation of new training initiatives and strategies.
  14. Act as a brand ambassador for Experian, promoting our products and services to clients and the broader industry.
  15. Continuously seek opportunities to improve and enhance training programs to meet the evolving needs of the organization.
Where is this job?
This job is located at Cyberjaya, Selangor, Malaysia
Job Qualifications
  • Technical Expertise: A Technical Training Specialist At Experian Should Have A Deep Understanding Of The Organization's Products And Services, As Well As The Technical Skills Required To Effectively Train Others On Their Use. This Includes Knowledge Of Various Software Programs, Coding Languages, And Other Technical Tools.

  • Training And Instructional Design Experience: A Successful Candidate For This Role Should Have Experience In Designing And Delivering Training Programs. This Includes Creating Training Materials, Developing Course Curriculum, And Implementing Various Training Techniques To Ensure Effective Learning.

  • Communication And Presentation Skills: Clear And Effective Communication Is Essential For A Technical Training Specialist. This Role Involves Delivering Training To Individuals And Groups, So The Ability To Articulate Complex Technical Concepts In A Simple And Understandable Manner Is Crucial.

  • Project Management Skills: The Ability To Manage Multiple Training Projects Simultaneously Is A Must For This Role. A Technical Training Specialist Should Be Able To Create And Stick To A Training Schedule, Manage Resources, And Prioritize Tasks To Ensure Timely Completion Of Training Programs.

  • Problem-Solving And Adaptability: In A Constantly Evolving Technical Landscape, A Technical Training Specialist Should Be Able To Quickly Adapt To Changes And Solve Any Technical Issues That Arise During Training. This Requires Strong Problem-Solving Skills And The Ability To Think On Their Feet To Provide Effective Solutions.

Required Skills
  • Product knowledge

  • Presentation skills

  • Content Creation

  • Technical Writing

  • Instructional design

  • Needs Assessment

  • Training Development

  • Curriculum Design

  • Data

  • Technical Expertise

  • Training Delivery

  • Learning Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a Techical Training specialist - Product in Cyberjaya, Selangor, Malaysia is between RM 5,000 to RM 8,000 per month. However, this can vary depending on factors such as the individual's level of experience, qualifications, and the specific company they are working for. Additionally, some companies may offer additional benefits such as bonuses and incentives. It is important to research the specific job and company to get a more accurate salary range.

Additional Information
Experian is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesMalay
Job PostedFebruary 27th, 2026
Apply BeforeApril 28th, 2026
This job posting is from a verified source. 

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About Experian

Experian plc is an Irish-domiciled multinational consumer credit reporting company. Experian collects and aggregates information on over one billion people and businesses including 235 million individual U.S. consumers and more than 25 million U.S. businesses.

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