Experian

EES | Client Support Analyst

Experian
Costa Mesa, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you an experienced Client Support Analyst who is passionate about providing exceptional service to Experian's clients? Experian is looking for a Client Support Analyst to join our team and provide superior support to our valued customers. The successful candidate will be responsible for effectively addressing client concerns and inquiries in a timely manner. To be successful in this role, you must have experience in customer service, be willing to take ownership of your work and demonstrate exceptional problem-solving and communication skills. If you are an enthusiastic individual who is passionate about delivering excellent client service, we want to hear from you!

Where is this job?
This job is located at Costa Mesa, CA, USA
Job Qualifications

  • Excellent Interpersonal And Communication Skills

  • Bachelor's Degree In A Technical Field

  • Proficiency With Customer Relationship Management Tools

  • Ability To Coordinate Customer Service Activities

  • Knowledge Of Customer Service Principles And Practices

  • Proficiency In Microsoft Office Programs

  • Demonstrated Problem-Solving And Analytical Skills

  • Ability To Multitask And Manage Multiple Projects.

Required Skills

  • Documentation

  • Research

  • Networking

  • Troubleshooting

  • Communication

  • Technical Support

  • Database Management

  • customer service

  • System testing

  • Collaboration

  • Problem-Solving

  • Software Installation

  • Organizational

  • Analyzing

  • Escalation

Soft Skills

  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a EES | Client Support Analyst in Costa Mesa, CA, USA is $40,000 to $67,000 per year. The exact salary of a Client Support Analyst will depend on factors such as experience, education, and the company they work for.

Additional Information
Experian is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 6th, 2023
Apply BeforeJune 21st, 2025
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About Experian

Experian plc is an Irish-domiciled multinational consumer credit reporting company. Experian collects and aggregates information on over one billion people and businesses including 235 million individual U.S. consumers and more than 25 million U.S. businesses.

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