Experian

Customer Success Manager

Experian

Costa Mesa, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Experian is looking for an experienced and passionate Customer Success Manager to join our team. In this role, you will be responsible for building and maintaining relationships with our customers, helping them understand our product and services, and supporting them through their customer journey. As a Customer Success Manager, you will be the face of Experian and serve as the key point of contact for our customers.To be successful in this role, you must have an unwavering commitment to customer service, excellent communication skills, and an aptitude for problem solving. Demonstrated experience in a customer service or sales environment is also necessary. A successful Customer Success Manager should be a team player and have an upbeat, positive outlook.At Experian, we strive to create a workplace where our employees can thrive and grow, so if you possess the required qualifications and a passion for helping others, we would love to hear from you.

Where is this job?
This job is located at Costa Mesa, CA, USA
Job Qualifications
  • Knowledge Of Experian Products And Services

  • Excellent Communication Skills

  • Analytical And Problem-Solving Skills

  • Ability To Multi-Task

  • Experience In Customer Success Or Customer Service

  • Experience In A Customer Success Role

  • Understanding Of Customer Success Processes And Best Practices

  • Strong Interpersonal And Customer Relationship Management Skills

Required Skills
  • Strategic Planning

  • Project Management

  • Communication

  • Product knowledge

  • Organizational Skills

  • Negotiation

  • Conflict Resolution

  • Analytical Thinking

  • Collaboration

  • Empathy

  • Problem-Solving

  • Technical Troubleshooting

  • Decision-Making

  • Relationship-Building

  • Crm Experience

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Success Manager in Costa Mesa, CA, USA is $90,000 to $120,000 per year. This salary range may vary depending on the company, experience, and other factors.

Additional Information
Experian is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 6th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Experian

Experian plc is an Irish-domiciled multinational consumer credit reporting company. Experian collects and aggregates information on over one billion people and businesses including 235 million individual U.S. consumers and more than 25 million U.S. businesses.

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