Experian is looking for an experienced and passionate Customer Success Manager to join our team. In this role, you will be responsible for building and maintaining relationships with our customers, helping them understand our product and services, and supporting them through their customer journey. As a Customer Success Manager, you will be the face of Experian and serve as the key point of contact for our customers.To be successful in this role, you must have an unwavering commitment to customer service, excellent communication skills, and an aptitude for problem solving. Demonstrated experience in a customer service or sales environment is also necessary. A successful Customer Success Manager should be a team player and have an upbeat, positive outlook.At Experian, we strive to create a workplace where our employees can thrive and grow, so if you possess the required qualifications and a passion for helping others, we would love to hear from you.
Knowledge Of Experian Products And Services
Excellent Communication Skills
Analytical And Problem-Solving Skills
Ability To Multi-Task
Experience In Customer Success Or Customer Service
Experience In A Customer Success Role
Understanding Of Customer Success Processes And Best Practices
Strong Interpersonal And Customer Relationship Management Skills
Strategic Planning
Project Management
Communication
Product knowledge
Organizational Skills
Negotiation
Conflict Resolution
Analytical Thinking
Collaboration
Empathy
Problem-Solving
Technical Troubleshooting
Decision-Making
Relationship-Building
Crm Experience
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Customer Success Manager in Costa Mesa, CA, USA is $90,000 to $120,000 per year. This salary range may vary depending on the company, experience, and other factors.
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Experian plc is an Irish-domiciled multinational consumer credit reporting company. Experian collects and aggregates information on over one billion people and businesses including 235 million individual U.S. consumers and more than 25 million U.S. businesses.

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