Are you an energetic, customer-focused professional with experience in client success? If so, Experian is looking for a Client Success Manager to join our team! In this role, you’ll be the key contact for customer inquiries and will be responsible for providing solutions and support to our clients. You’ll need to be a highly organized, customer-oriented problem solver who is comfortable working in a fast-paced environment. If you are looking for an opportunity to develop your client success skills and make a real impact on our clients’ success, this could be the job for you.Required Qualifications:• Bachelor’s degree in a related field• Minimum of 2 years of customer service experience• Deep understanding of customer service processes and customer success• Excellent written and verbal communication skills• Proficiency in Microsoft Office and customer relationship management (CRM) software• Ability to effectively manage multiple tasks and prioritize projects according to importance• Proven track record of providing superior customer service and customer satisfaction
Knowledge Of Experian Products And Services
Excellent Communication Skills
Ability To Build Strong Relationships With Clients
Proven Track Record In Customer Service And/Or Client Relationship Management
Strong Problem-Solving And Analytical Skills
Ability To Manage Multiple Tasks And Prioritize Work
Ability To Work Independently And Collaboratively In A Team Environment
Bachelor's Degree Or Higher In A Relevant Field
Strategic Planning
Project Management
Data Analysis
Account Management
Communication
Technical Support
Negotiation
Conflict Resolution
Relationship Management
Reporting
Credit Analysis
Sales Support
Problem-Solving
Client Retention
Cross-Selling
Communication
Conflict Resolution
Leadership
Negotiation
Time management
Interpersonal Skills
self-motivation
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Success Manager in Costa Mesa, CA, USA is $57,759 - $144,160 per year.
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Experian plc is an Irish-domiciled multinational consumer credit reporting company. Experian collects and aggregates information on over one billion people and businesses including 235 million individual U.S. consumers and more than 25 million U.S. businesses.

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