Welcome to Experian, a global leader in providing data and analytics solutions to help businesses and individuals make informed decisions. We are seeking a highly motivated and detail-oriented Client Delivery Analyst to join our team. As a Client Delivery Analyst, you will play a crucial role in delivering exceptional service to our clients by ensuring the accurate and timely delivery of data and insights. If you are passionate about using data to drive business growth and have strong analytical skills, we want to hear from you. Join us in our mission to help businesses and consumers thrive in the ever-evolving world of data.
- Ensure accurate and timely delivery of data and insights to clients.
- Collaborate with internal teams to understand client needs and provide customized solutions.
- Utilize strong analytical skills to interpret data and provide actionable insights to clients.
- Act as a subject matter expert on Experian's data and analytics solutions.
- Build and maintain strong relationships with clients to understand their business objectives and provide excellent customer service.
- Continuously monitor and improve data delivery processes to ensure efficiency and accuracy.
- Stay up-to-date on industry trends and developments to provide relevant insights to clients.
- Communicate effectively with clients to address any concerns or issues and ensure their satisfaction.
- Develop and maintain documentation and training materials for data delivery processes.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Participate in team meetings and provide input on ways to enhance client experience.
- Adhere to company policies and procedures to maintain data security and client confidentiality.
- Assist with onboarding new clients and providing training on data delivery processes.
- Strive to meet and exceed performance metrics and goals set by the company.
- Contribute to a positive and collaborative team environment to achieve overall company objectives.
- Continuously develop and enhance skills and knowledge in the field of data and analytics.
Bachelor's Degree In Business, Finance, Or A Related Field.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.
Minimum Of 2 Years Of Experience In A Client-Facing Role, Preferably In The Financial Services Industry.
Strong Analytical Skills And Ability To Interpret And Present Data Effectively.
Knowledge Of Credit And Risk Management Principles.
Quality Assurance
Project Management
Data Analysis
Time Management
Attention to detail
Technical Aptitude
customer service
Reporting
Relationship Building
Problem-Solving
Client communication
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Delivery Analyst in India is between ₹400,000 to ₹800,000 per year. However, this can vary depending on factors such as the company, location, and level of experience. Some higher paying positions in this role can go up to ₹1,200,000 per year.
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Experian plc is an Irish-domiciled multinational consumer credit reporting company. Experian collects and aggregates information on over one billion people and businesses including 235 million individual U.S. consumers and more than 25 million U.S. businesses.
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