
Customer Service Representative
- Professionally handle a high volume of incoming calls
- Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services listed above
- Ability to utilize and navigate multiple systems simultaneously
- Resolve customer issues via one call resolution guidelines and/or escalated process
- Meet or exceed company and client performance metrics
- Responsible for call disposition and account notes as required
- Ability to accept and embrace changes within the current business environment
Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
1+ years of experience in customer service preferred
Ability to pass all skill assessments
Strong decision making and ability to demonstrate empathy
Time Management
Customer Service skills
Record keeping
Multitasking
Verbal communication
Detail Oriented
written communication
Problem solver
According to JobzMall, the average salary range for a Customer Service Representative in 112 Main Pkwy, Tahlequah, OK 74464, USA is $30,800 - $45,200. The salary range could vary depending on the company, the industry, and the candidate's qualifications and experience.
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Everise is an award-winning Asia-based global experience company, powering transformation for Fortune 500 companies and the world's most loved Unicorns. Our strong relationships and deep technical knowledge allow us to nurture innovation and deliver immersive customer experiences for the brands of tomorrow. C3/CustomerContactChannels, Inc. and HYPERLAB are Everise Brands.

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