Everise

Bi-Lingual Customer Service Representative

Everise
490 E Capovilla Ave, Las Vegas, NV 89119, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description
  • Professionally handle a high volume of incoming calls
  • Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services listed above
  • Ability to utilize and navigate multiple systems simultaneously
  • Resolve customer issues via one call resolution guidelines and/or escalated process
  • Meet or exceed company and client performance metrics
  • Responsible for call disposition and account notes as required
  • Ability to accept and embrace changes within the current business environment
Where is this job?
This job is located at 490 E Capovilla Ave, Las Vegas, NV 89119, USA
Job Qualifications

  • 1+ years of experience in customer service preferred

  • Strong decision making and ability to demonstrate empathy

  • Fluent in verbal, written, and communication skills in Spanish

Required Skills

  • Time Management

  • Customer Service skills

  • Record keeping

  • Interview Skills

Soft Skills

  • Multitasking

  • Verbal communication

  • Detail Oriented

  • written communication

  • Problem solver

Compensation

According to JobzMall, the average salary range for a Bi-Lingual Customer Service Representative in 490 E Capovilla Ave, Las Vegas, NV 89119, USA is between $32,561 and $50,566.

Additional Information
Everise is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 8th, 2020
Apply BeforeJuly 20th, 2025
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About Everise

Everise is an award-winning Asia-based global experience company, powering transformation for Fortune 500 companies and the world's most loved Unicorns. Our strong relationships and deep technical knowledge allow us to nurture innovation and deliver immersive customer experiences for the brands of tomorrow. C3/CustomerContactChannels, Inc. and HYPERLAB are Everise Brands.

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