Assistant Manager- Licensed

Trainer/Supervisors must have the experience of taking calls, applying training and proven proficiency in the role. They must maintain the ability to assist on the phone if needed for consumer escalations or due to understaffing. Will train new hire training with agents who will be assigned to their team Offer additional support to learners in classroom. Identify learners with deficiencies and offer an effective plan of action for resolution. Analyze daily reporting to identify areas of opportunity and managing their day to day focus on coaching to these opportunities. Manage the day-to-day activities of Agents/Representatives. Effectively direct and manage team to drive sales performance improvement within their agents. Coach and update Agents/Representatives via call calibrations, one on ones, huddles, team meetings, etc. Drive high-performance sales, compliance and consumer experience standards and outcomes. Recommend and implement changes when necessary.

According to JobzMall, the average salary range for a Assistant Manager- Licensed in 490 E Capovilla Ave, Las Vegas, NV 89119, USA is $44,000 - $48,000 per year. This is based on estimates from Indeed.com and Glassdoor.com, which list the salary range for this position as ranging from $41,000 to $50,000 annually.

Everise is an award-winning Asia-based global experience company, powering transformation for Fortune 500 companies and the world's most loved Unicorns. Our strong relationships and deep technical knowledge allow us to nurture innovation and deliver immersive customer experiences for the brands of tomorrow. C3/CustomerContactChannels, Inc. and HYPERLAB are Everise Brands.