UX Researcher, Growth

Welcome to Etsy, the world's leading marketplace for unique and creative goods! We are seeking a highly motivated and talented UX Researcher for our Growth team. As a UX Researcher, you will play a crucial role in understanding our users and driving the growth of our platform. Your insights and recommendations will directly impact the experience of millions of buyers and sellers on Etsy. We are looking for someone who is passionate about user-centered design, has a strong analytical mindset, and is driven to continuously improve and innovate. If you thrive in a fast-paced and collaborative environment and have a strong track record in UX research, we would love to hear from you!

1. Conduct user research: Conduct user research to understand the needs, behaviors, and pain points of Etsy's users. This includes designing and executing qualitative and quantitative research studies, analyzing data, and presenting insights and recommendations to stakeholders.
2. Collaborate with cross-functional teams: Collaborate with product managers, designers, engineers, and data analysts to identify research opportunities, prioritize research questions, and integrate research findings into product development.
3. Develop research strategies: Develop research plans and methodologies that align with business goals and user needs. This includes identifying research objectives, determining the appropriate research methods, and selecting the right tools and techniques.
4. Identify user insights: Utilize various research methods such as surveys, usability testing, and user interviews to uncover user insights and pain points. Use these insights to inform product strategy and design decisions.
5. Analyze data: Analyze both qualitative and quantitative data to identify patterns, trends, and opportunities for improvement. Use data to support research findings and make data-driven recommendations.
6. Communicate findings: Effectively communicate research findings and recommendations to cross-functional teams and stakeholders. This includes creating presentations, reports, and other deliverables to share insights and recommendations.
7. Monitor user feedback: Keep track of user feedback and reviews to identify recurring issues and opportunities for improvement. Use this feedback to inform research initiatives and to advocate for the user's needs.
8. Stay updated on industry trends: Stay up-to-date on industry trends and best practices in UX research. Bring new ideas and innovative approaches to the team and continuously improve the research process.
9. Contribute to a user-centered culture: Foster a user-centered culture at Etsy by advocating for the user's needs and ensuring that research is integrated into product development.
10. Uphold Etsy's values: Uphold Etsy's values of diversity, inclusion, and sustainability in all aspects of the job. Use these values to guide research initiatives and promote a positive user experience for all Etsy users.

According to JobzMall, the average salary range for a UX Researcher, Growth in Ithaca, NY, USA is $80,000 - $120,000 per year. Salaries may vary depending on the specific company, experience level, and location.

Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.