Etsy

UX Researcher, Gifting

Etsy

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for a passionate and creative UX Researcher to join our Gifting team at Etsy! As the ideal candidate, you’ll bring an understanding of user experience research principles and the ability to effectively collaborate and communicate across different teams. Your strong attention to detail and analytical skills will help to drive our mission of making gifting easier, more meaningful, and more delightful for customers.The successful candidate will have a minimum of 5 years of experience in UX research, with a deep understanding of qualitative and quantitative research methods. You’ll also have a background in data science, UX design, or related fields, and be comfortable working in a fast-paced environment. If you’re looking for a role that gives you the opportunity to make an impact and influence the future of gifting, this is the job for you!

Responsibilities:

  1. Develop and execute UX research strategies to understand customer needs and behaviours and inform product design decisions.
  2. Create user personas, journey maps, and other research artifacts.
  3. Leverage both qualitative and quantitative research methods to understand user needs, behaviours, and motivations.
  4. Analyse user data to identify patterns and insights that inform new product features and improvements.
  5. Collaborate and communicate effectively with cross-functional teams to ensure smooth product development.
  6. Stay up-to-date with the latest UX research trends and technologies.
  7. Maintain accurate records and documentations of research findings.
  8. Create and deliver presentations and insights to stakeholders.
  9. Monitor user feedback and provide recommendations for improvements.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills

  • Excellent Research And Analytical Skills

  • Ability To Interpret And Analyze Data

  • Ability To Work Both Independently And Collaboratively

  • Knowledge Of User-Centered Design Principles And Practices

  • Working Knowledge Of Ux Research Methods

  • Experience In Iterative Product Design

  • Proven Ability To Work With Stakeholders

Required Skills
  • Prototyping

  • A/B testing

  • Quantitative Analysis

  • Analytics

  • Research design

  • Qualitative Analysis

  • User flows

  • usability testing

  • Card Sorting

  • Personas

  • User Interviews

  • ethnography

  • Focus Groups

  • Heuristic analysis

  • User Journeys

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decisiveness

Compensation

According to JobzMall, the average salary range for a UX Researcher, Gifting in New York, NY, USA is between $77,349 and $115,566. This salary range may vary depending on the company, experience, location, and other factors.

Additional Information
Etsy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2023
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Etsy

Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started