We’re looking for a passionate and creative UX Researcher to join our Gifting team at Etsy! As the ideal candidate, you’ll bring an understanding of user experience research principles and the ability to effectively collaborate and communicate across different teams. Your strong attention to detail and analytical skills will help to drive our mission of making gifting easier, more meaningful, and more delightful for customers.The successful candidate will have a minimum of 5 years of experience in UX research, with a deep understanding of qualitative and quantitative research methods. You’ll also have a background in data science, UX design, or related fields, and be comfortable working in a fast-paced environment. If you’re looking for a role that gives you the opportunity to make an impact and influence the future of gifting, this is the job for you!
Responsibilities:
- Develop and execute UX research strategies to understand customer needs and behaviours and inform product design decisions.
- Create user personas, journey maps, and other research artifacts.
- Leverage both qualitative and quantitative research methods to understand user needs, behaviours, and motivations.
- Analyse user data to identify patterns and insights that inform new product features and improvements.
- Collaborate and communicate effectively with cross-functional teams to ensure smooth product development.
- Stay up-to-date with the latest UX research trends and technologies.
- Maintain accurate records and documentations of research findings.
- Create and deliver presentations and insights to stakeholders.
- Monitor user feedback and provide recommendations for improvements.
Strong Communication And Interpersonal Skills
Excellent Research And Analytical Skills
Ability To Interpret And Analyze Data
Ability To Work Both Independently And Collaboratively
Knowledge Of User-Centered Design Principles And Practices
Working Knowledge Of Ux Research Methods
Experience In Iterative Product Design
Proven Ability To Work With Stakeholders
Prototyping
A/B testing
Quantitative Analysis
Analytics
Research design
Qualitative Analysis
User flows
usability testing
Card Sorting
Personas
User Interviews
ethnography
Focus Groups
Heuristic analysis
User Journeys
Communication
Leadership
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
Decisiveness
According to JobzMall, the average salary range for a UX Researcher, Gifting in New York, NY, USA is between $77,349 and $115,566. This salary range may vary depending on the company, experience, location, and other factors.
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Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.

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