Etsy

Staff UX Researcher, Marketplace Strategy and Services

Etsy

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for a creative, passionate, and highly-motivated Staff UX Researcher to join the Marketplace Strategy and Services team here at Etsy. In this role, you will be a key member of our team, responsible for driving user experience improvements to our marketplace. You’ll be instrumental in shaping the future of Etsy, helping us to better understand our users and their needs, and ultimately, providing them with an enjoyable and satisfying experience.To be successful in this role, you’ll need to be an experienced UX Researcher, with an extensive background in user research and design. You should have a solid understanding of user research best practices, and experience conducting qualitative and quantitative research. To be successful, you should have a passion for understanding people and the ability to create meaningful insights about their needs and behaviors. You should also be a strong communicator and an independent problem solver, capable of taking initiative and working collaboratively with cross-functional teams. Finally, you should have a genuine curiosity for learning and a desire to stay up-to-date on industry trends and UX research practices. If this sounds like the right opportunity for you, we'd love to hear from you!

Responsibilities:

  1. Conduct qualitative and quantitative user research to identify user needs and behaviors.
  2. Develop user experience improvements for Etsy's marketplace.
  3. Analyze user research data and create meaningful insights.
  4. Collaborate with cross-functional teams to implement UX improvements.
  5. Stay up-to-date on industry trends and UX research practices.
  6. Develop prototypes and wireframes.
  7. Educate the team about user experience best practices.
  8. Manage user research projects from start to finish.
  9. Utilize user testing methods to evaluate user experiences.
  10. Use analytics to identify areas of improvement.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Understanding Of Ux Research Methods

  • Excellent Communication And Collaboration Skills

  • Ability To Quickly Learn And Apply New Concepts

  • Demonstrated Experience In Ux Research

  • Analytical And Problem Solving Skills

  • Proficiency In Quantitative And Qualitative Research Techniques

  • Experience In A/B Testing And Other User Testing Techniques

  • Ability To Interpret Data And Draw Meaningful Conclusions

Required Skills
  • Research

  • Project Management

  • Strategy

  • Communication

  • Design

  • Reporting

  • Presentation

  • Collaboration

  • Analysis

  • User testing

  • Problem-Solving

  • UX

  • Ideation

  • Synthesis

  • Data

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Staff UX Researcher, Marketplace Strategy and Services in New York, NY, USA is $90,000 to $110,000 per year.

Additional Information
Etsy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2023
Apply BeforeJune 21st, 2025
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About Etsy

Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.

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