Etsy

Staff Product Manager, Buyer Experience

Etsy

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a creative and innovative thinker with a passion for e-commerce and a drive to continuously improve the buyer experience? If so, Etsy is seeking a highly motivated and experienced Staff Product Manager to join our team and lead the development of our buyer experience strategy. As a Staff Product Manager, you will play a crucial role in shaping the future of Etsy's marketplace and ensuring our buyers have a seamless and enjoyable shopping experience. We are looking for a candidate with strong leadership skills, a customer-centric mindset, and a proven track record of delivering successful product initiatives. If you thrive in a fast-paced and collaborative environment and have a deep understanding of e-commerce and buyer behavior, we want to hear from you. Join us in our mission to keep commerce human and help millions of buyers discover unique and high-quality products on Etsy.

  1. Lead the development and implementation of Etsy's buyer experience strategy.
  2. Continuously analyze and understand buyer behavior and market trends to inform product decisions.
  3. Collaborate with cross-functional teams to define and prioritize product features and enhancements.
  4. Manage the entire product lifecycle, from ideation to launch, and ensure successful delivery and adoption of new features.
  5. Conduct thorough market research and competitive analysis to identify opportunities for growth and improvement.
  6. Develop and maintain a deep understanding of Etsy's target market and buyer personas.
  7. Define and track key metrics to measure the success of product initiatives and make data-driven decisions.
  8. Act as the primary point of contact for all product-related inquiries and provide support and guidance to other team members.
  9. Mentor and develop junior product team members, fostering a culture of continuous learning and growth.
  10. Work closely with the design and engineering teams to ensure high-quality and timely delivery of product features.
  11. Collaborate with cross-functional teams, including marketing and customer support, to develop and launch marketing campaigns and initiatives that drive buyer engagement and retention.
  12. Stay up-to-date with industry trends and best practices in e-commerce and product management.
  13. Represent Etsy and its values in all interactions, both internally and externally.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Marketing, Or A Related Field.

  • Minimum 5 Years Of Experience In Product Management, Preferably In A Retail Or E-Commerce Setting.

  • Strong Understanding Of Buyer Behavior And Market Trends.

  • Excellent Project Management Skills, With The Ability To Prioritize And Manage Multiple Projects Simultaneously.

  • Experience In Data Analysis And Using Data To Make Informed Product Decisions.

Required Skills
  • Project Management

  • Vendor Management

  • Data Analysis

  • Market Research

  • E-Commerce

  • User Experience

  • Competitive analysis

  • product strategy

  • Customer Insights

  • Cross-Functional Collaboration

  • Product Roadmapping

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Staff Product Manager, Buyer Experience in New York, NY, USA is $100,000 - $150,000 per year. This can vary depending on the specific company, industry, and level of experience. Some companies may offer higher salaries or additional benefits such as bonuses or stock options. It is also important to note that cost of living in New York City is generally higher compared to other cities, so salaries may be adjusted accordingly.

Additional Information
Etsy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 18th, 2024
Apply BeforeJune 21st, 2025
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About Etsy

Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.

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