Etsy

Senior UX Researcher, Growth

Etsy

Ithaca, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a passionate researcher with a strong background in user experience? Are you looking for an opportunity to make a meaningful impact on a global platform? Look no further! Etsy is seeking a Senior UX Researcher for our Growth team to join our dynamic and innovative company. As a Senior UX Researcher, you will play a crucial role in understanding our users and driving growth through data-driven insights. We are looking for a highly skilled and experienced individual who is dedicated to creating an exceptional user experience. If you have a love for research, an analytical mindset, and a strong passion for growth, we want to hear from you!

  1. Conduct in-depth user research to understand the needs, behaviors, and motivations of our users.
  2. Analyze data and provide actionable insights to drive growth and improve the user experience.
  3. Collaborate with cross-functional teams including product managers, designers, and engineers to identify research goals and priorities.
  4. Develop and implement research plans and methodologies to address key business questions.
  5. Conduct usability studies, surveys, and other user research activities to gather feedback and inform product decisions.
  6. Present research findings and recommendations to stakeholders at all levels of the organization.
  7. Stay up-to-date with industry trends and best practices in user research and user experience.
  8. Mentor and guide junior researchers in the team to help them grow and improve their skills.
  9. Build and maintain relationships with users to facilitate ongoing research and feedback gathering.
  10. Continuously monitor and analyze user feedback and metrics to identify areas for improvement and inform research strategies.
  11. Drive a user-centered mindset and advocate for the user throughout the product development process.
  12. Collaborate with the data science team to integrate qualitative and quantitative data for a holistic understanding of user behavior.
  13. Identify and implement new research tools and techniques to improve the efficiency and effectiveness of the research process.
  14. Communicate research findings and insights to cross-functional teams in a clear and concise manner.
  15. Act as a thought leader in the field of user experience research and contribute to the overall growth strategy of the company.
Where is this job?
This job is located at Ithaca, NY, USA
Job Qualifications
  • Extensive Experience In User Research Methodologies: A Senior Ux Researcher At Etsy Should Possess A Strong Understanding And Experience In Various User Research Methods, Such As Usability Testing, Surveys, And User Interviews. This Expertise Is Essential In Conducting Effective Research To Inform Growth Strategies.

  • Strategic Thinking And Problem-Solving Skills: As A Senior Ux Researcher, One Should Have The Ability To Think Strategically And Use Critical Thinking Skills To Identify Key Growth Opportunities. This Includes Analyzing Data And Identifying Patterns, As Well As Developing Data-Driven Recommendations For Product Improvements.

  • Strong Communication And Collaboration Skills: A Senior Ux Researcher At Etsy Should Have Excellent Communication Skills To Effectively Present Research Findings And Insights To Cross-Functional Teams. They Should Also Be Able To Collaborate With Designers, Product Managers, And Engineers To Integrate Research Findings Into The Product Development Process.

  • Experience In Conducting Growth Experiments: The Ideal Candidate For This Role Should Have Experience In Designing And Implementing Growth Experiments To Test Hypotheses And Drive Product Improvements. This Requires A Strong Understanding Of A/B Testing And Other Experimental Methodologies.

  • Knowledge Of E-Commerce And Marketplace Dynamics: Etsy Is An E-Commerce Platform And Understanding The Dynamics Of Online Marketplaces Is Crucial For A Senior Ux Researcher In The Growth Team. They Should Have A Strong Understanding Of User Behavior And Trends In The E-Commerce Space To Inform Growth Strategies And Initiatives.

Required Skills
  • Qualitative Research

  • Quantitative Research

  • Data Analysis

  • Prototyping

  • A/B testing

  • User Experience Design

  • usability testing

  • Journey Mapping

  • Surveys

  • User Interviews

  • Persona Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior UX Researcher, Growth in Ithaca, NY, USA is $90,000-$120,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some companies may offer higher salaries for more experienced or specialized Senior UX Researchers. Additionally, the cost of living in Ithaca may also impact salary ranges.

Additional Information
Etsy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 15th, 2025
Apply BeforeSeptember 18th, 2025
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About Etsy

Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.

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