Etsy

Senior UX Research Manager

Etsy

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are looking for a passionate and experienced Senior UX Research Manager to join Etsy’s User Experience Research team. As the Senior UX Research Manager, you will lead the research strategy and execution to ensure that the user experience of Etsy’s products and services is truly delightful and easy to use. You will have an impact on our product roadmap, while helping us better understand our users and their needs.To succeed in this role, you should be an analytic thinker with exceptional communication skills and a strong understanding of user-centered design principles. You should also have a track record of leading and managing UX research projects and initiatives.Our ideal candidate is a strategic thinker who can effectively collaborate with internal stakeholders, build relationships with external partners, and present research findings in a compelling way. You should have a passion for user experience research and be able to think creatively to develop strategies for improving user satisfaction and engagement. If this sounds like you, we'd love to hear from you!

Responsibilities:

  1. Lead research strategy and execution to ensure user experience of Etsy’s products and services is delightful and easy to use
  2. Analyze user needs and develop strategies for improving user satisfaction and engagement
  3. Collaborate with internal stakeholders and build relationships with external partners
  4. Create compelling presentations to present research findings
  5. Manage and lead UX research projects and initiatives
  6. Develop user-centered design principles
  7. Utilize analytics and strategic thinking to improve user experience
  8. Monitor industry trends and best practices in UX research
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Communication Skills

  • Knowledge Of Ux Research Methodologies

  • Experience In Designing And Running Usability Studies

  • Knowledge Of A/B Testing

  • Ability To Work With Cross-Functional Teams

  • Knowledge Of Web Analytics Tools

  • Understanding Of User-Centered Design Principles

  • Ability To Analyze And Interpret Large Data Sets

Required Skills
  • Research

  • Strategy

  • Communication

  • Leadership

  • Design

  • Reporting

  • Collaboration

  • Analysis

  • Facilitation

  • UX

  • Interviewing

  • presenting

  • Synthesis

  • User-Testing

  • Product

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior UX Research Manager in New York, NY, USA is $90,000 to $135,000 per year. This range is based on the job postings from employers in the area, as well as the salaries of individuals in similar positions. The actual salary may vary depending on a variety of factors, such as the size of the organization, the individual's experience, and the type of work they are performing.

Additional Information
Etsy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Etsy

Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.

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