Etsy

Manager, Trust & Safety Vendors and Partnerships

Etsy

117 Adams St, Brooklyn, NY 11201, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As the Manager, Trust & Safety Vendors and Partnerships you will be the senior point of contact for Trust & Safety’s third-party relationships, including tooling vendors and our third-party partners, developing a nimble strategy to support the scaling of the organization’s work. Manage at least 2 direct reports, mentoring them on goal setting, work prioritization and career development, and building alignment with leadership on the team’s behalf. Lead a team responsible for managing functions such as: third-party Enablement, contract discussion and negotiation, and budget adherence. Develop a partnership strategy in consultation with senior leadership: resolving staffing needs, negotiating with vendor partners, directing workforce management, and adhering to Etsy best practices. Act as the point of escalation for high priority incidents involving vendor partners.

Where is this job?
This job is located at 117 Adams St, Brooklyn, NY 11201, USA
Job Qualifications
  • 4+ years of people management with a demonstrated ability in vendor management, preferably in the trust and safety industry

  • Experience managing budgets or using data to inform workforce management decisions

  • Experience mapping and tracking performance KPIs, and using metrics to measure SLAs

Required Skills
  • Vendor Management

  • Presentation skills

  • Workforce Management

  • Time Management Skills

  • Mapping and tracking performance KPIs

Soft Skills
  • Verbal communication

  • Prioritizing skills

  • written communication

  • Adaptability

  • Detail oriented and highly organized

  • multitasker

Compensation

According to JobzMall, the average salary range for a Manager, Trust & Safety Vendors and Partnerships in 117 Adams St, Brooklyn, NY 11201, USA is $75,000 to $95,000 per year. This range may vary depending on the experience level of the individual, the size of the company, and the industry.

Additional Information
Etsy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 17th, 2021
Apply BeforeJune 21st, 2025
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About Etsy

Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.

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