
Manager, Trust & Safety Vendors and Partnerships
As the Manager, Trust & Safety Vendors and Partnerships you will be the senior point of contact for Trust & Safety’s third-party relationships, including tooling vendors and our third-party partners, developing a nimble strategy to support the scaling of the organization’s work. Manage at least 2 direct reports, mentoring them on goal setting, work prioritization and career development, and building alignment with leadership on the team’s behalf. Lead a team responsible for managing functions such as: third-party Enablement, contract discussion and negotiation, and budget adherence. Develop a partnership strategy in consultation with senior leadership: resolving staffing needs, negotiating with vendor partners, directing workforce management, and adhering to Etsy best practices. Act as the point of escalation for high priority incidents involving vendor partners.
4+ years of people management with a demonstrated ability in vendor management, preferably in the trust and safety industry
Experience managing budgets or using data to inform workforce management decisions
Experience mapping and tracking performance KPIs, and using metrics to measure SLAs
Vendor Management
Presentation skills
Workforce Management
Time Management Skills
Mapping and tracking performance KPIs
Verbal communication
Prioritizing skills
written communication
Adaptability
Detail oriented and highly organized
multitasker
According to JobzMall, the average salary range for a Manager, Trust & Safety Vendors and Partnerships in 117 Adams St, Brooklyn, NY 11201, USA is $75,000 to $95,000 per year. This range may vary depending on the experience level of the individual, the size of the company, and the industry.
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Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.

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