Fraud Investigator, Transaction Fraud

Are you passionate about protecting customers from fraudulent activity? Do you have a keen eye for detail and a strong analytical mindset? If so, we have an exciting opportunity for you to join our team as a Fraud Investigator, Transaction Fraud at Etsy. As a leading e-commerce platform for unique and handmade goods, we are committed to providing a safe and secure marketplace for our community. We are seeking a highly motivated individual who is dedicated to identifying and preventing fraudulent transactions. If you have a background in fraud investigation and the drive to make a difference, we want to hear from you!

1. Conduct thorough investigations on potentially fraudulent transactions to protect customers and the company from financial losses.
2. Utilize analytical skills to identify patterns and trends in fraudulent activity and develop strategies to prevent future incidents.
3. Collaborate with cross-functional teams such as Customer Support, Risk Management, and Legal to mitigate fraudulent activity.
4. Stay up-to-date on industry trends and best practices in fraud prevention to continuously improve our processes.
5. Monitor and review transaction data to identify suspicious or abnormal activity.
6. Conduct interviews and gather evidence to support fraud investigations.
7. Prepare detailed reports on investigation findings and present them to relevant stakeholders.
8. Maintain accurate and organized records of all investigations and related documentation.
9. Communicate effectively with customers and internal teams to resolve fraud-related issues.
10. Develop and implement fraud prevention policies and procedures in accordance with industry standards and regulatory requirements.
11. Identify and escalate potential fraud risks to senior management.
12. Assist in training and educating other team members on fraud detection and prevention techniques.
13. Adhere to ethical standards and maintain confidentiality in handling sensitive information.
14. Continuously monitor and improve fraud detection and prevention systems and tools.
15. Stay updated on relevant laws and regulations related to fraud and ensure compliance.

According to JobzMall, the average salary range for a Fraud Investigator, Transaction Fraud in Brooklyn, NY, USA is $63,000 to $88,000 per year. This salary range can vary depending on the specific industry, experience level, and education of the individual. Additionally, there may be opportunities for bonuses or commission based on performance.

Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.