Etsy

Director of Product, Trust and Safety

Etsy

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We’re looking for a Director of Product, Trust and Safety to join our team at Etsy. Our ideal candidate is an experienced leader with a passion for creating a safe and trusting user experience. You’ll lead the team responsible for developing and maintaining products and policies that ensure the trustworthiness of the Etsy marketplace. If this sounds like a perfect fit for you, read on!Qualifications:• 8+ years of product management experience, with a focus on trust and safety• Proven track record of leading product strategy and execution• Ability to anticipate and resolve complex issues in a rapidly changing environment• Excellent communication skills and a demonstrated ability to work effectively with cross-functional teams• Strong understanding of legal and regulatory requirements related to trust and safety• Demonstrated problem-solving skills and the ability to think strategically• Experience building and leading high-performing teamsIf this challenge appeals to you and you’re ready to make an impact at one of the world’s leading e-commerce companies, we’d love to hear from you.

Responsibilities:

• Develop and maintain products and policies that ensure the trustworthiness of the Etsy marketplace • Anticipate and resolve complex issues in a rapidly changing environment • Communicate effectively with cross-functional teams to ensure successful product strategy and execution • Stay up-to-date on legal and regulatory requirements related to trust and safety • Problem-solve and think strategically when implementing product and policy decisions • Build and lead a high-performing team to ensure product success and user satisfaction

Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Ability To Work Cross-Functionally

  • Excellent Communication Skills

  • Extremely Organized

  • Strategic And Analytical Thinking

  • Proven Ability To Lead And Manage Teams

  • Knowledge Of Trust And Safety Best Practices

  • Experience In Product Development And Management

  • Knowledge Of E-Commerce Platforms

Required Skills
  • Communication

  • Leadership

  • Problem-Solving

  • Team-Building

  • Data-Analysis

  • Risk-Management

  • Conflict

  • Regulatory-Compliance

  • Stakeholder-Management

  • Policy-Enforcement

  • Product-Strategy

  • Customer-Support

  • Security-Awareness

  • Trust-Building

  • Safety-Promotion

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Director of Product, Trust and Safety in New York, NY, USA is between $117,000 and $188,000. This range can vary depending on the type of company, size of the company, and the experience and qualifications of the individual.

Additional Information
Etsy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2023
Apply BeforeMay 22nd, 2025
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About Etsy

Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.

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