Director of Product, Risk & Fraud
As the Director of Product, Risk & Fraud at Etsy, you will play a crucial role in ensuring the safety and security of our platform for both buyers and sellers. You will lead a team of talented individuals, driving the development of innovative solutions to mitigate risks and prevent fraud, ultimately protecting our community and brand reputation. We are seeking a highly experienced and motivated professional with a deep understanding of risk management and fraud detection techniques. If you are passionate about creating a safe and trustworthy online marketplace and possess strong leadership skills, we encourage you to apply for this exciting opportunity at Etsy.
- Develop and implement strategies to identify, prevent and mitigate risks and fraud on the Etsy platform.
- Lead a team of risk and fraud experts, providing guidance, support and mentorship to ensure the team's success.
- Collaborate with cross-functional teams, including engineering, legal, customer support and product management, to implement risk and fraud prevention measures.
- Stay up-to-date with industry trends and best practices in risk management and fraud detection, and proactively identify areas for improvement.
- Conduct regular risk assessments and monitor key risk indicators to identify potential vulnerabilities and areas of improvement.
- Analyze data and metrics to identify patterns and trends related to risk and fraud, and make data-driven decisions to improve risk mitigation efforts.
- Develop and maintain relationships with external partners, such as law enforcement agencies and industry experts, to gather intelligence and stay informed on emerging trends and threats.
- Communicate and educate stakeholders, including senior leadership, on risk and fraud related matters, providing regular updates on the state of risk management on the Etsy platform.
- Develop and maintain policies and procedures related to risk and fraud management, ensuring they are up-to-date and aligned with industry standards and regulations.
- Collaborate with the product team to implement new features and tools that enhance risk management and fraud prevention on the Etsy platform.
- Monitor and report on key performance indicators related to risk and fraud management, and drive continuous improvement efforts.
- Handle escalated risk and fraud cases and provide guidance to the team on complex issues.
- Foster a culture of risk awareness and prevention within the organization, promoting a safe and trustworthy platform for all users.
- Represent Etsy at industry events and conferences, sharing insights and best practices on risk management and fraud prevention.
- Recruit, train and develop team members to ensure a high-performing and motivated team.
- Uphold Etsy's values and contribute to the company's mission to keep the marketplace safe and secure for all users.
Extensive Experience In Product Management: A Director Of Product, Risk & Fraud At Etsy Should Have A Strong Background In Product Management, With A Proven Track Record Of Successfully Launching And Managing Products In A Fast-Paced Environment.
In-Depth Knowledge Of Risk And Fraud Management: This Role Requires A Deep Understanding Of Risk And Fraud Management Principles, As Well As Experience Developing And Implementing Effective Risk And Fraud Mitigation Strategies.
Strong Analytical And Problem-Solving Skills: The Ability To Analyze Complex Data, Identify Patterns And Trends, And Make Data-Driven Decisions Is Crucial For This Role. The Director Of Product, Risk & Fraud Should Also Possess Strong Problem-Solving Skills To Address Issues As They Arise.
Leadership And Team Management Experience: This Role Will Involve Managing A Team Of Product, Risk, And Fraud Professionals, So Strong Leadership Skills Are Essential. The Ideal Candidate Should Have Experience In Building And Managing High-Performing Teams, As Well As The Ability To Motivate And Mentor Team Members.
Excellent Communication And Collaboration Skills: As A Key Leader At Etsy, The Director Of Product, Risk & Fraud Must Have Exceptional Communication Skills And The Ability To Collaborate Effectively With Cross-Functional Teams. This Includes Working With Product Managers, Engineers, Data Analysts, And Other Stakeholders To Drive Successful Outcomes.
Data Analysis
Product Management
Market Research
Strategy development
Financial forecasting
Team Leadership
Compliance Management
Risk assessment
Risk Mitigation
Fraud
Fraud detection
Cross-Functional Collaboration
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Director of Product, Risk & Fraud in New York, NY, USA is $130,000 - $180,000 per year. However, this can vary depending on the specific company, industry, and level of experience. Some companies may offer higher salaries and additional benefits such as bonuses, stock options, and other perks. Additionally, factors such as location, education, and skills can also impact the salary for this role.
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Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.
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