Etsy

Director, Design Operations

Etsy

Brooklyn, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Etsy, where creativity and community reign supreme. We are seeking a dynamic and experienced Director of Design Operations to join our team and help us continue to grow and thrive. In this role, you will be responsible for leading and managing our design operations team, ensuring the smooth and efficient operation of our design processes and workflows. We are looking for a leader who is passionate about design, has a strong understanding of design operations, and is driven to continuously improve and innovate. If you are a strategic thinker with excellent communication skills and a proven track record of success in design operations, we want to hear from you. Join us in our mission to empower creative entrepreneurs and make a positive impact on the world through design.

  1. Lead and manage the design operations team, providing guidance, support, and direction to ensure the team's success.
  2. Develop and implement design processes and workflows to ensure efficiency and effectiveness.
  3. Continuously review and improve existing design operations processes to optimize productivity and quality.
  4. Collaborate with cross-functional teams to align design operations with other departments and initiatives.
  5. Establish and maintain design standards and guidelines to ensure consistency and brand integrity.
  6. Communicate with designers and stakeholders to understand their needs and challenges, and provide solutions to address them.
  7. Oversee budget and resource allocation for design operations, ensuring efficient and effective use of resources.
  8. Stay current with industry trends and best practices in design operations, and make recommendations for improvements and innovations.
  9. Foster a positive and collaborative work environment within the design operations team and across the organization.
  10. Provide regular reports and updates to senior management on the performance of the design operations team and processes.
  11. Develop and maintain relationships with external partners and vendors to support design operations.
  12. Lead the recruitment and onboarding of new design operations team members.
  13. Act as a brand ambassador for Etsy, promoting our mission and values both internally and externally.
  14. Ensure compliance with all relevant regulations, laws, and ethical standards in design operations.
  15. Drive the success of design projects through effective project management and prioritization.
Where is this job?
This job is located at Brooklyn, NY, USA
Job Qualifications
  • Extensive Experience In Design Management: A Director Of Design Operations At Etsy Should Have A Minimum Of 8-10 Years Of Experience In Design Management, With A Proven Track Record Of Successfully Leading And Managing Teams In A Fast-Paced, Creative Environment.

  • Strong Understanding Of Design Processes And Methodologies: The Ideal Candidate Should Have A Deep Understanding Of Design Processes And Methodologies, Including User-Centered Design, Agile Development, Design Thinking, And Design Sprints.

  • Excellent Communication And Collaboration Skills: As A Director Of Design Operations, The Candidate Will Be Responsible For Working Closely With Cross-Functional Teams, Including Product, Engineering, And Marketing. Therefore, Strong Communication And Collaboration Skills Are Essential For Success In This Role.

  • Strategic And Analytical Thinking: The Director Of Design Operations Should Have The Ability To Think Strategically And Analytically, Using Data And Insights To Inform Design Decisions And Drive Business Growth.

  • Leadership And Team-Building Abilities: This Role Requires Someone Who Can Inspire And Motivate A Team Of Talented Designers, While Also Fostering A Collaborative And Inclusive Culture. The Ideal Candidate Should Have A Proven Ability To Lead, Coach, And Develop High-Performing Teams.

Required Skills
  • Process Improvement

  • Strategic Planning

  • Project Management

  • Vendor Management

  • Communication

  • Budget management

  • Design Thinking

  • Team Leadership

  • Resource allocation

  • Cross-Functional Collaboration

  • Operational Efficiency

  • Creative Vision

Soft Skills
  • Communication

  • Leadership

  • Time management

  • flexibility

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Director, Design Operations in Brooklyn, NY, USA is between $110,000-$160,000 per year. This range can vary depending on factors such as experience, industry, and company size. Additionally, bonuses and other benefits may also be included in the overall compensation package.

Additional Information
Etsy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 16th, 2026
Apply BeforeJuly 16th, 2026
This job posting is from a verified source. 

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About Etsy

Etsy is the global marketplace for unique and creative goods. Within our markets, millions of people around the world connect, both online and offline, to make, sell and buy unique goods. We also offer a wide range of Seller Services and tools that help creative entrepreneurs start, manage and scale their businesses.

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