Enterprise Rent-A-Car

Lancaster, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you an enthusiastic and customer-focused individual looking to join an award-winning organization? We at Enterprise Rent-A-Car are looking for a Return Agent to join our team.In this role, you will be responsible for providing exceptional customer service to our returning customers, both in-person and over the phone. You will ensure the timely and accurate processing of customers' rental returns, as well as the completion of all paperwork associated with the rental return process. You must possess excellent communication, customer service, and problem-solving skills, along with the ability to think quickly and effectively in a fast-paced environment.If this position interests you, you will need to have a valid driver's license and be able to pass a background check, drug screening, and MVR check. Previous experience in the rental car industry is preferred, but not required.We look forward to meeting you and welcoming you to the Enterprise Rent-A-Car family!

Where is this job?
This job is located at Lancaster, PA, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Excellent Customer Service And Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Organizational

  • Strong Problem-Solving

  • And Multi-Tasking Skills

  • Ability To Work In A Fast-Paced Environment And Handle Multiple Tasks

  • Must Have Valid Driver’s License And Good Driving Record

  • Experience With Cash Handling And Computer

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Interpersonal skills

  • Organizational Skills

  • Conflict Resolution

  • Inventory Control

  • Cash Management

  • customer service

  • Detail-oriented

  • Problem-Solving

  • Document Processing

  • Vehicle Cleaning

  • Vehicle Check-In

  • Reservation Management

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Return Agent in Lancaster, PA, USA is $20,000 - $28,000 per year. This range can vary depending on experience, the type of airline and the location.

Additional Information
Enterprise Rent-A-Car is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 25th, 2023
Apply BeforeMay 22nd, 2025
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About Enterprise Rent-A-Car

Enterprise Rent-A-Car is an American car rental agency headquartered in Clayton, Missouri, in Greater St. Louis. Enterprise is the flagship brand of Enterprise Holdings, which also owns other agencies including Alamo Rent a Car and National Car Rental.

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