Enterprise Rent-A-Car

Customer Service - Return Agent

Enterprise Rent-A-Car

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Customer Service - Return Agent at Enterprise Rent-A-Car, you will play an important role in providing outstanding service to our customers. We are looking for a friendly, outgoing, and customer-focused individual who can demonstrate a commitment to providing excellent customer service. The ideal candidate will have prior customer service experience, excellent communication and interpersonal skills, and be comfortable working in a fast-paced environment. Being a team player is a must, as you will be working closely with colleagues to ensure a seamless customer experience. If you are looking for an opportunity to make a real difference in the lives of our customers, then this job is for you!

Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • High School Diploma Or Equivalent

  • Must Have A Valid Driver's License With No More Than Two Moving Violations And/Or At-Fault Accidents On Driving Record In The Past Years

  • Must Be Able To Demonstrate Knowledge Of Basic Vehicle Maintenance

  • Must Be Able To Lift Up To Pounds

  • Must Be Able To Work Outdoors In All Weather Conditions

  • Must Be Able To Stand For Long

Required Skills
  • Documentation

  • Listening

  • organizing

  • Empathy

  • Patience

  • Problem-Solving

  • Multi-tasking

  • Upselling

  • Cash-handling

  • Greeting

  • Escalating

  • Resolving

  • Cross-Selling

  • Complaint-Handling

  • Questioning

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Creative Thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service - Return Agent in Austin, TX, USA is between $29,000 and $45,000 per year. This salary range can vary depending on the experience and qualifications of the individual, the company offering the job, and the local job market.

Additional Information
Enterprise Rent-A-Car is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 25th, 2023
Apply BeforeAugust 19th, 2025
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About Enterprise Rent-A-Car

Enterprise Rent-A-Car is an American car rental agency headquartered in Clayton, Missouri, in Greater St. Louis. Enterprise is the flagship brand of Enterprise Holdings, which also owns other agencies including Alamo Rent a Car and National Car Rental.

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