Enterprise Rent-A-Car

Customer Experience Representative

Enterprise Rent-A-Car

Fremont, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Customer Experience Representative at Enterprise Rent-A-Car, you will have the opportunity to make a direct impact on customer satisfaction and loyalty by providing top-notch customer service. You will be the face of our company, ensuring that each customer feels that their experience with Enterprise is a positive one. We are looking for an energetic and passionate team member that has excellent problem-solving skills and the ability to work independently. If you are a customer service professional with a desire to always exceed customer expectations, we would love to hear from you!Required Qualifications:-High school diploma or equivalent -Minimum of 1 year of customer service or sales experience -Demonstrated ability to handle stressful situations-Ability to take initiative and resolve customer issues-Excellent communication and interpersonal skills -Strong attention to detail and organizational skills -Ability to work a flexible schedule, including evenings, weekends, and holidays -Valid driver’s license with no more than two moving violations and/or at-fault accidents on driving record in the past three years, and no drug or alcohol related convictions on driving record in the last five years

Where is this job?
This job is located at Fremont, CA, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Excellent Interpersonal And Communication Skills

  • Ability To Professionally Interact With Customers In A Friendly And Courteous Manner

  • Proven Experience In Customer Service And Problem Solving

  • Strong Multi-Tasking Skills

  • Knowledge Of Enterprise Rent-A-Car Services And Products

  • Computer Literate And Able To Use Standard Office Software And Rental Management Systems

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Conflict Resolution

  • customer service

  • Listening

  • Teamwork

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Computer Literacy

  • Interpersonal

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Experience Representative in Fremont, CA, USA is between $25,000 and $61,000 per year. The salary will depend on factors such as experience, job type, and industry. Employers may also factor in location, educational background, and skill set when determining salary.

Additional Information
Enterprise Rent-A-Car is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 25th, 2023
Apply BeforeMay 22nd, 2025
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About Enterprise Rent-A-Car

Enterprise Rent-A-Car is an American car rental agency headquartered in Clayton, Missouri, in Greater St. Louis. Enterprise is the flagship brand of Enterprise Holdings, which also owns other agencies including Alamo Rent a Car and National Car Rental.

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