Field Service Technician
Are you ready for an exciting career in the field of technology? Do you have a passion for problem-solving and providing exceptional customer service? Emerson Electric is seeking a highly motivated and skilled Field Service Technician to join our team. As a Field Service Technician, you will have the opportunity to work with cutting-edge technology and provide support to our valued clients. We are looking for individuals who possess strong technical skills, excellent communication abilities, and a drive to continuously learn and improve. If you are a self-starter who thrives in a fast-paced environment, we want you on our team!
- Provide exceptional customer service to clients by promptly responding to inquiries and resolving technical issues.
- Troubleshoot and diagnose technical problems with precision and efficiency.
- Install, configure, and maintain technology systems and equipment for clients.
- Collaborate with team members and other departments to ensure efficient and effective delivery of services.
- Continuously expand knowledge and skills in emerging technologies to better serve clients.
- Follow company procedures and protocols to ensure compliance and safety standards are met.
- Document and maintain accurate records of service activities and client interactions.
- Communicate with clients in a clear and professional manner, building and maintaining positive relationships.
- Travel to client sites as needed to provide on-site support and service.
- Keep up with industry trends and advancements in technology to make recommendations for improvements and updates to client systems.
- Proactively identify potential issues and provide solutions to prevent downtime for clients.
- Adhere to company policies and procedures, including safety guidelines and ethical standards.
- Maintain and organize inventory of equipment and tools needed for service calls.
- Participate in training and development programs to continuously enhance technical skills and knowledge.
- Represent the company in a professional manner at all times, promoting a positive image and maintaining customer satisfaction.
Technical Expertise: A Field Service Technician At Emerson Electric Should Have A Strong Background In Electrical, Mechanical, And/Or Industrial Engineering To Troubleshoot And Repair Equipment.
Customer Service Skills: This Role Requires Regular Interaction With Customers, So Candidates Should Have Excellent Communication And Interpersonal Skills To Provide Timely And Effective Support.
Time Management And Organization: The Ability To Manage Multiple Tasks And Prioritize Responsibilities Is Crucial For A Field Service Technician, As They May Have To Travel To Various Locations To Provide On-Site Support.
Knowledge Of Emerson Electric Products: Familiarity With Emerson Electric's Product Line And Technical Specifications Is Preferred To Ensure Efficient And Accurate Troubleshooting And Repairs.
Safety Training And Certifications: As A Field Service Technician May Work With Potentially Hazardous Equipment And In Different Environments, Candidates Should Have Proper Safety Training And Certifications To Ensure Compliance With Company And Industry Standards.
Communication
Time Management
Mechanical Skills
customer service
Quality Control
equipment maintenance
Teamwork
Problem-Solving
Computer Literacy
Technical Troubleshooting
Safety Procedures
Electrical Systems
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Technician in St. Louis, MO, USA is $42,000-$66,000 per year. This range can vary depending on factors such as experience, education, and specific job duties. Some Field Service Technicians may also receive bonuses and benefits in addition to their base salary.
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Emerson Electric Co. engages in manufacturing and developing process controls systems, valves and analytical instruments. It operates through the following segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial and Residential Solutions.
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