
In-House Relationship Manager
Accountable for maintaining an assigned base of dealers to retain their current “core” business and expanding their product portfolio. Onboard new dealers after they are sold by Sales Executives and installed by Dealer Operations using Zoom to conduct a “Launch Training” . Conduct consultative “Optimization Analysis” with new dealers, discovering areas to improve their product usage. Conduct outreach calls and hold retention meetings with dealer principals and general managers, proving the value Edmunds is delivering to the dealer. Utilizing MapAnything and SalesForce dashboards to strategically improve territory upsell penetration. Discover and document patterns, themes, and challenges being seen and heard in your territory. Responsible for updating relevant customer information - including but not limited to daily activity, pipeline, opportunity updates, and maintenance of monthly goals with Salesforce CRM.
2 - 3 years telephone or inside sales experience with an emphasis on retention sales
Experience in a goal/quota-based sales environment with the ability to ask for and close the sale
Previous experience calling into our automotive customer base a plus
Customer Relationship Management
Google Analytics
MS Excel
MS Word
MS PowerPoint
Salesforce CRM
account manageme
GoTo Meeting
Forecasting sales revenue
Adaptable
Multitasking
Problem Solving
Verbal communication
Detail Oriented
written communication
According to JobzMall, the average salary range for a In-House Relationship Manager in Downtown, Santa Monica, CA, USA is between $48,091 and $81,921 per year. The salary range depends on the company, experience, education, and other factors.
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At Edmunds, we’re driven to make car buying easier. Ever since we began publishing printed car guides in the 60's, the company has been in the business of trust, innovating ways to empower and support car shoppers. When Edmunds launched the car industry’s first website in 1995, we established a leadership position online and have never looked back.

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