Edmunds

In-House Relationship Manager

Edmunds

Downtown, Santa Monica, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Accountable for maintaining an assigned base of dealers to retain their current “core” business and expanding their product portfolio. Onboard new dealers after they are sold by Sales Executives and installed by Dealer Operations using Zoom to conduct a “Launch Training” . Conduct consultative “Optimization Analysis” with new dealers, discovering areas to improve their product usage. Conduct outreach calls and hold retention meetings with dealer principals and general managers, proving the value Edmunds is delivering to the dealer. Utilizing MapAnything and SalesForce dashboards to strategically improve territory upsell penetration. Discover and document patterns, themes, and challenges being seen and heard in your territory. Responsible for updating relevant customer information - including but not limited to daily activity, pipeline, opportunity updates, and maintenance of monthly goals with Salesforce CRM.

Where is this job?
This job is located at Downtown, Santa Monica, CA, USA
Job Qualifications
  • 2 - 3 years telephone or inside sales experience with an emphasis on retention sales

  • Experience in a goal/quota-based sales environment with the ability to ask for and close the sale

  • Previous experience calling into our automotive customer base a plus

Required Skills
  • Customer Relationship Management

  • Google Analytics

  • MS Excel

  • MS Word

  • MS PowerPoint

  • Salesforce CRM

  • account manageme

  • GoTo Meeting

  • Forecasting sales revenue

Soft Skills
  • Adaptable

  • Multitasking

  • Problem Solving

  • Verbal communication

  • Detail Oriented

  • written communication

Compensation

According to JobzMall, the average salary range for a In-House Relationship Manager in Downtown, Santa Monica, CA, USA is between $48,091 and $81,921 per year. The salary range depends on the company, experience, education, and other factors.

Additional Information
Edmunds is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2021
Apply BeforeJune 21st, 2025
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About Edmunds

At Edmunds, we’re driven to make car buying easier. Ever since we began publishing printed car guides in the 60's, the company has been in the business of trust, innovating ways to empower and support car shoppers. When Edmunds launched the car industry’s first website in 1995, we established a leadership position online and have never looked back.

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