
Sales Support Specialist
Welcome to Ecolab, a global leader in water, hygiene, and energy technologies and services. We are currently seeking a skilled and motivated Sales Support Specialist to join our dynamic and growing team. In this role, you will play a crucial role in supporting our sales team with administrative tasks, providing exceptional customer service, and contributing to the overall success of our business. If you are a detail-oriented individual with a passion for delivering top-notch support, we want to hear from you! Keep reading to learn more about this exciting opportunity and what qualifications we are looking for in our ideal candidate.
- Provide administrative support to the sales team by managing calendars, scheduling appointments, and coordinating travel arrangements.
- Assist with the preparation and organization of sales presentations, proposals, and contracts.
- Monitor and respond to customer inquiries and requests in a timely and professional manner.
- Maintain accurate and up-to-date records of sales activities, customer interactions, and other relevant data.
- Collaborate with the sales team to develop and implement strategies to increase sales and meet company goals.
- Conduct market research and gather data on potential customers and competitors.
- Assist with the onboarding and training of new sales team members.
- Coordinate with other departments, such as marketing and customer service, to ensure a seamless customer experience.
- Provide exceptional customer service by addressing and resolving customer concerns and complaints.
- Stay up-to-date with industry trends and advancements in water, hygiene, and energy technologies and services.
- Participate in sales meetings and provide input and suggestions for improving processes and procedures.
- Contribute to the overall success of the business by meeting or exceeding sales support targets and goals.
- Adhere to company policies and procedures, including ethical standards and compliance regulations.
- Continuously strive to improve performance and develop new skills to enhance job performance.
- Uphold the company's mission, vision, and values in all interactions with customers, colleagues, and stakeholders.
Excellent Communication And Interpersonal Skills: A Sales Support Specialist Must Be Able To Effectively Communicate With Both Internal And External Stakeholders, Including Customers, Sales Representatives, And Other Departments Within The Company.
Strong Organizational And Time Management Skills: This Role Requires The Ability To Handle Multiple Tasks And Prioritize Effectively In A Fast-Paced Environment.
Proficiency In Sales Support Software And Tools: Candidates Should Have Experience Using Crm Systems, Sales Tracking Software, And Other Tools To Support Sales Efforts.
Knowledge Of Sales Processes And Procedures: Familiarity With Sales Processes Such As Lead Generation, Prospecting, And Pipeline Management Is Essential For Success In This Role.
Customer Service Orientation: The Sales Support Specialist Will Often Be The First Point Of Contact For Customers, So A Strong Focus On Providing Exceptional Service And Building Positive Relationships Is Crucial.
Data Analysis
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
customer service
Relationship Building
Sales Support
Organization
Problem-Solving
Sales Coordination
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Support Specialist in King of Prussia, PA, USA is between $42,000 and $60,000 per year. However, this may vary depending on the specific company, experience level, and job responsibilities. Some Sales Support Specialists may also receive additional benefits such as bonuses, commission, and healthcare benefits.
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Ecolab Inc., headquartered in St. Paul, Minnesota, is an American global provider of water, hygiene and energy technologies and services to the food, energy, healthcare, industrial and hospitality markets.

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