Principal Technical Account Specialist
"Welcome to Ecolab, a global leader in water, hygiene and energy technologies and services that protect people and vital resources. We are currently seeking a highly skilled and experienced Principal Technical Account Specialist to join our team and play a crucial role in delivering exceptional technical support to our valued customers. As a key member of our technical services team, you will have the opportunity to utilize your expertise and problem-solving skills to ensure our clients receive the highest level of service and satisfaction. If you are a natural leader with a passion for delivering technical solutions, we encourage you to apply for this exciting opportunity. Join us at Ecolab and make a meaningful impact on the world."
- Provide exceptional technical support and problem-solving assistance to Ecolab customers
- Serve as the primary point of contact for technical inquiries and issues from clients
- Utilize expert knowledge of Ecolab products and services to deliver effective solutions to customer needs
- Build and maintain strong relationships with customers through regular communication and follow-up
- Collaborate with cross-functional teams to ensure timely and efficient resolution of technical problems
- Conduct on-site visits and product demonstrations to showcase Ecolab's capabilities and address customer concerns
- Stay up-to-date on industry trends and advancements in water, hygiene, and energy technologies to provide cutting-edge solutions to customers
- Train and mentor junior technical account specialists to enhance their skills and knowledge
- Provide regular reports and updates on customer interactions and technical support activities
- Continuously strive to improve customer satisfaction and retention by identifying and addressing areas for improvement in Ecolab's technical services.
Extensive Technical Knowledge: A Principal Technical Account Specialist At Ecolab Should Have A Deep Understanding And Knowledge Of The Company's Products And Services, As Well As The Industry In Which They Operate. This Includes Expertise In The Areas Of Water, Hygiene, And Energy Technologies.
Experience In Customer Service: The Ideal Candidate Should Have A Strong Background In Customer Service, With A Proven Track Record Of Building And Maintaining Relationships With Clients. They Should Possess Excellent Communication And Interpersonal Skills, And Be Able To Effectively Address Customer Inquiries And Concerns.
Leadership And Management Skills: As A Principal Technical Account Specialist, One Will Be Responsible For Overseeing A Team Of Technical Account Specialists And Managing Their Day-To-Day Activities. Therefore, The Candidate Should Possess Strong Leadership And Management Skills To Effectively Guide And Motivate Their Team.
Analytical Skills: The Role Of A Principal Technical Account Specialist At Ecolab Requires The Ability To Analyze Complex Data And Provide Technical Solutions To Customers. The Candidate Should Have Strong Analytical Skills And Be Able To Identify And Troubleshoot Technical Issues.
Project Management Experience: Ecolab's Principal Technical Account Specialists Are Responsible For Managing Large-Scale Projects For Customers. Therefore, The Ideal Candidate Should Have A Strong Background In Project Management, With The Ability To Plan, Execute, And Monitor Projects Effectively. They Should Also Have Experience In Managing Project Budgets And Timelines.
Project Management
Communication
Time Management
Analytical skills
Leadership
Resource management
Training and Development
Client Relationship Management
Strategic Thinking
Problem-Solving
Data
Technical Expertise
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Principal Technical Account Specialist in St Paul, MN, USA is between $105,000 - $150,000 per year. This salary range may vary depending on factors such as experience, education, and specific job responsibilities.
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Ecolab Inc., headquartered in St. Paul, Minnesota, is an American global provider of water, hygiene and energy technologies and services to the food, energy, healthcare, industrial and hospitality markets.
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