Ecolab

Hotel Quality & Experience Advisor

Ecolab

St Paul, MN, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Ecolab, a global leader in water, hygiene, and energy technologies and services. We are currently seeking a Hotel Quality & Experience Advisor to join our team and contribute to our mission of creating a cleaner, safer, and healthier world. As a Hotel Quality & Experience Advisor, you will play a vital role in ensuring that our customers in the hospitality industry deliver exceptional guest experiences through the highest standards of cleanliness and service. We are looking for a passionate and dedicated individual with a strong understanding of the hotel industry and a commitment to delivering quality and excellence. Join us in making a positive impact on the world while advancing your career with Ecolab.

  1. Conduct regular on-site visits to hotels and resorts to assess their current levels of cleanliness, hygiene, and overall guest experience.
  2. Provide expert guidance and recommendations to hotel management on how to improve their standards to meet Ecolab's expectations.
  3. Develop and implement customized training programs for hotel staff to ensure they are equipped with the necessary skills and knowledge to maintain high levels of quality and service.
  4. Collaborate with cross-functional teams within Ecolab to identify and troubleshoot any potential issues or challenges in the hospitality industry.
  5. Stay up-to-date with industry trends and best practices to continuously improve Ecolab's standards for hotel quality and experience.
  6. Communicate effectively with hotel stakeholders, including management, housekeeping staff, and front desk personnel, to promote a culture of quality and excellence.
  7. Conduct audits and inspections to ensure that hotels are complying with Ecolab's standards and regulations.
  8. Analyze and report on data and metrics related to hotel quality and experience, identifying areas for improvement and developing action plans to address them.
  9. Serve as a liaison between Ecolab and our hospitality industry clients, building and maintaining strong relationships and providing exceptional customer service.
  10. Represent Ecolab at industry events and conferences, sharing our expertise and promoting our mission to create a cleaner, safer, and healthier world.
Where is this job?
This job is located at St Paul, MN, USA
Job Qualifications
  • Bachelor's Degree In Hospitality Management, Business Administration, Or A Related Field.

  • Minimum Of 3 Years Of Experience In The Hotel Industry, With A Focus On Quality Control And Guest Experience.

  • Strong Knowledge Of Hotel Operations, Including Housekeeping, Food And Beverage, And Front Desk Procedures.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Interact With Hotel Staff And Guests.

  • Experience With Conducting Audits And Implementing Quality Improvement Initiatives In A Hotel Setting.

Required Skills
  • Quality Assurance

  • Communication

  • Time Management

  • Attention to detail

  • Leadership

  • customer service

  • Analytical Thinking

  • Teamwork

  • Training and Development

  • Problem-Solving

  • Adaptability

  • Conflict

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Decision Making

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Hotel Quality & Experience Advisor in St Paul, MN, USA is $35,000 - $55,000 per year. However, this can vary depending on the specific company, experience level, and other factors. Some positions may also offer additional benefits such as bonuses or commission. It is best to research specific job postings or speak with a recruiter for more accurate salary information.

Additional Information
Ecolab is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 23rd, 2024
Apply BeforeMay 22nd, 2025
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About Ecolab

Ecolab Inc., headquartered in St. Paul, Minnesota, is an American global provider of water, hygiene and energy technologies and services to the food, energy, healthcare, industrial and hospitality markets.

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