Field Service Technician

Are you a skilled technician with a passion for problem-solving and customer service? Look no further than Ecolab! We are currently seeking a dedicated Field Service Technician to join our team and provide top-notch service to our clients. As a global leader in water, hygiene, and energy technologies and services, Ecolab offers a dynamic and fulfilling work environment for individuals looking to make a positive impact. If you have a strong mechanical aptitude, excellent communication skills, and a desire to continuously learn and grow, we want to hear from you!

1. Perform on-site troubleshooting and repairs for Ecolab products and equipment.
2. Maintain a high level of customer service by effectively communicating with clients and addressing their needs in a timely and professional manner.
3. Utilize strong mechanical skills to diagnose and resolve technical issues with Ecolab equipment.
4. Keep accurate records of service calls, including parts used, time spent, and any additional information needed for billing and reporting.
5. Adhere to all safety protocols and company policies while performing service calls.
6. Collaborate with other team members and departments to provide comprehensive and efficient solutions for clients.
7. Continuously update and expand technical knowledge to stay current on Ecolab products and services.
8. Represent Ecolab in a positive and professional manner at all times.
9. Troubleshoot and resolve any customer complaints or concerns promptly and effectively.
10. Maintain and organize vehicle inventory and ensure all necessary tools and equipment are available for service calls.
11. Communicate any potential sales opportunities or product upgrades to clients and provide recommendations as needed.
12. Complete all necessary paperwork and documentation accurately and in a timely manner.
13. Provide training and support to customers on proper use and maintenance of Ecolab products and equipment.
14. Adhere to company standards for quality and efficiency in all service calls.
15. Contribute to a positive and collaborative team environment by sharing knowledge and best practices with colleagues.

According to JobzMall, the average salary range for a Field Service Technician in Phoenix, AZ, USA is between $41,000 and $63,000 per year. However, this can vary depending on the specific job responsibilities, level of experience, and industry. Some technicians may also receive additional benefits such as health insurance, retirement plans, and bonuses.

Ecolab Inc., headquartered in St. Paul, Minnesota, is an American global provider of water, hygiene and energy technologies and services to the food, energy, healthcare, industrial and hospitality markets.