Ecolab

Brand Standards, Guest Experience & Food Safety Advisor

Ecolab

Santa Ana, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Ecolab – where we believe in making the world a cleaner, safer and healthier place. We are currently seeking a passionate and dynamic individual to join our team as a Brand Standards, Guest Experience & Food Safety Advisor. In this role, you will play a crucial part in ensuring our clients' brand standards, guest experience, and food safety are maintained at the highest level. If you have a strong eye for detail, excellent communication skills, and a passion for providing exceptional customer service, then we want to hear from you! Join us in creating a positive impact on the world and make a difference in people's lives.

  1. Ensure that all clients' brand standards are upheld and maintained to the highest level.
  2. Monitor and evaluate guest experience to identify areas for improvement and implement necessary changes.
  3. Conduct regular food safety inspections and audits to ensure compliance with company and industry standards.
  4. Develop and implement training programs for staff on brand standards, guest experience, and food safety protocols.
  5. Collaborate with cross-functional teams to identify and implement best practices for maintaining brand standards, guest experience, and food safety.
  6. Serve as a point of contact for clients regarding brand standards, guest experience, and food safety concerns.
  7. Stay up-to-date on industry trends and regulations related to brand standards, guest experience, and food safety.
  8. Provide support and guidance to clients in maintaining their brand standards and implementing guest experience and food safety protocols.
  9. Communicate effectively with clients to address any potential issues and ensure their satisfaction.
  10. Participate in company meetings and trainings to share insights and best practices related to brand standards, guest experience, and food safety.
  11. Maintain accurate records and documentation of brand standards, guest experience, and food safety activities.
  12. Proactively identify potential risks and develop strategies to mitigate them.
  13. Act as a brand ambassador by embodying the company's mission and values.
  14. Foster a positive and collaborative work environment within the team and with clients.
  15. Continuously strive to improve and innovate processes related to brand standards, guest experience, and food safety.
Where is this job?
This job is located at Santa Ana, CA, USA
Job Qualifications
  • Ability To Travel Frequently And Work Independently.

  • Bachelor's Degree In Hospitality Management, Food Science, Or Related Field.

  • Minimum Of 3-5 Years Of Experience In Brand Standards, Guest Experience, And/Or Food Safety Management.

  • Knowledge Of Industry Regulations And Standards Related To Food Safety And Guest Experience.

  • Strong Communication And Organizational Skills.

Required Skills
  • Process Improvement

  • Communication

  • Auditing

  • customer service

  • Quality Control

  • Food safety

  • Compliance Management

  • Teamwork

  • Training and Development

  • Problem-Solving

  • Guest Experience

  • Brand Standards

Soft Skills
  • Communication

  • Customer Service

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Brand Standards, Guest Experience & Food Safety Advisor in Santa Ana, CA, USA is $50,000-$70,000 per year. This may vary depending on the specific company, years of experience, and other factors.

Additional Information
Ecolab is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 7th, 2025
Apply BeforeMay 22nd, 2025
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About Ecolab

Ecolab Inc., headquartered in St. Paul, Minnesota, is an American global provider of water, hygiene and energy technologies and services to the food, energy, healthcare, industrial and hospitality markets.

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