Store Operations Coordinator

We are seeking an experienced Store Operations Coordinator to join our team at ECCO. This role requires a highly organized individual with strong customer service and problem-solving skills to help ensure the success of our store operations. As a Store Operations Coordinator, you will be responsible for providing an exceptional customer experience while working closely with the Store Manager to ensure the day-to-day operations of the store runs smoothly.The ideal candidate for this role is an innovative self-starter with a passion for delivering exceptional customer service. Our ideal candidate must have a minimum of 2 years of experience in a retail setting, preferably in a customer service or store operations role. You must also possess excellent communication skills, be highly organized and have the ability to multi-task in a fast-paced environment. If you are looking for an opportunity to show off your strong organizational and problem-solving skills while helping to ensure the success of our store operations, then this could be the job for you!

Responsibilities: • Provide exceptional customer service and create a positive customer experience • Work closely with the Store Manager to ensure the day-to-day operations of the store runs smoothly • Identify and implement solutions to operational issues • Ensure store compliance with all applicable laws and regulations • Monitor store operations to ensure all processes and procedures are followed • Manage inventory levels to maximize sales and profitability • Maintain accurate records of store operations • Assist with training new store staff • Respond to customer inquiries and complaints in a timely manner • Assist with store marketing initiatives and promotional activities • Manage store opening and closing duties • Develop and implement strategies to increase customer satisfaction • Participate in meetings and provide feedback on store operations • Perform other duties as assigned.

According to JobzMall, the average salary range for a Store Operations Coordinator in London, UK is between £26,000 and £32,000. This range can vary depending on the individual’s experience and qualifications.

ECCO Sko A/S is a Danish shoe manufacturer and retailer founded in 1963 by Karl Toosbuy, in Bredebro, Denmark. The company began with only the production of footwear, but has since expanded into leather production, as well as accessories and small leather goods. ECCO opened its first retail store in Denmark in 1982. ECCO is family-owned and employs 21,300 people worldwide, with product sales in 99 countries from 2,250 shops and 14,000 sales points.