eBay

Sr. Product Manager, Digital AI Chat Bot

eBay

Austin, TX, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a dynamic and innovative product manager with a passion for cutting-edge technology? Do you have experience in developing digital AI chat bots? eBay is seeking a highly skilled Sr. Product Manager to lead the development and launch of our new AI chat bot. In this role, you will have the opportunity to work with a talented team and drive the future of customer interactions on our platform. If you have a proven track record of successfully managing product development and a deep understanding of AI technology, we want to hear from you. Join us in revolutionizing the e-commerce industry and make a significant impact on millions of customers worldwide.

  1. Lead the development and launch of eBay's new AI chat bot.
  2. Collaborate with cross-functional teams including engineers, designers, and data scientists to develop and execute product strategy.
  3. Conduct market research and stay updated on industry trends to ensure the chat bot meets customer needs and stays competitive.
  4. Create and maintain a product roadmap, prioritizing features and enhancements based on business goals and customer feedback.
  5. Develop and manage project timelines, ensuring timely delivery of high-quality products.
  6. Define and track key performance indicators (KPIs) to measure the success of the chat bot and make data-driven decisions.
  7. Communicate updates and progress to stakeholders, including senior leadership.
  8. Conduct user testing and gather feedback to continuously improve the chat bot's functionality and user experience.
  9. Stay informed on advancements in AI technology and incorporate them into the chat bot's development.
  10. Train and onboard team members on the chat bot's capabilities and functions.
  11. Ensure the chat bot complies with all relevant laws and regulations.
  12. Drive the adoption of the chat bot by promoting its features and benefits to eBay customers.
  13. Identify and resolve any issues or bugs with the chat bot.
  14. Continuously analyze and improve the chat bot's performance and user satisfaction.
  15. Make strategic recommendations for future enhancements and features based on customer needs and market trends.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Extensive Experience In Product Management: A Sr. Product Manager For Digital Ai Chat Bot At Ebay Should Have At Least 5-7 Years Of Experience In Product Management, With Proven Success In Launching And Managing Digital Products, Ideally In The E-Commerce Or Technology Industry.

  • Expertise In Artificial Intelligence And Chat Bot Technology: As The Role Involves Overseeing The Development And Management Of Ai-Powered Chat Bots, The Ideal Candidate Should Have A Deep Understanding Of Ai And Chat Bot Technology, Including Natural Language Processing, Machine Learning, And Conversational Interfaces.

  • Strong Leadership And Team Management Skills: The Sr. Product Manager Will Be Responsible For Leading A Cross-Functional Team Of Developers, Designers, And Data Scientists. Therefore, They Should Have Strong Leadership Skills, With The Ability To Motivate And Manage Teams Effectively.

  • Strategic Thinking And Business Acumen: The Ideal Candidate Should Have A Track Record Of Developing And Executing Product Strategies That Align With Business Goals And Drive Growth. They Should Also Have A Strong Understanding Of Market Trends, Customer Needs, And Competitive Landscape.

  • Excellent Communication And Collaboration Skills: The Role Involves Working Closely With Various Stakeholders, Including Engineering, Marketing, Sales, And Customer Support Teams. As Such, The Ideal Candidate Should Have Excellent Communication And Collaboration Skills, With The Ability To Build Strong Relationships And Influence Others.

Required Skills
  • Product Development

  • Data Analysis

  • Market Research

  • Agile Methodology

  • A/B testing

  • Natural language processing

  • Product vision

  • Product Roadmap

  • Ai Strategy

  • User Experience (UX)

  • Chatbot Design

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sr. Product Manager, Digital AI Chat Bot in Austin, TX, USA is $110,000 to $170,000 per year. This salary range may vary depending on factors such as the company, industry, and years of experience.

Additional Information
eBay is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 2nd, 2025
Apply BeforeJune 1st, 2025
This job posting is from a verified source. 

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About eBay

eBay, Inc. operates as a commerce leader company including Marketplace, StubHub, and Classifieds platforms. It engages in the provision of investments and acquisitions to help enable commerce on platforms for buyers and sellers online or on mobile devices. It includes marketing services, including classifieds, and advertising.

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