eBay

Sr. Manager - Trust Strategy & Ops

eBay

San Jose, CA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

eBay is seeking an experienced and innovative Sr. Manager - Trust Strategy & Ops to join our team. In this role, you will be responsible for developing and executing strategies that drive trust and safety initiatives across eBay’s global platform. You will lead the strategic planning and operational execution of trust and safety activities, and collaborate closely with product, engineering, legal, and policy teams to ensure the trustworthiness of eBay’s products, services, and systems.To be successful in this role, you should have a proven track record of driving trust and safety initiatives in a cross-functional environment, as well as excellent communication and influencing skills. Additionally, you will need to have a customer-centric mindset and be comfortable in a fast-paced, global environment.If you are a creative problem-solver with a passion for trust and safety, we want to hear from you!

Responsibilities:

  1. Develop and execute strategies to drive trust and safety initiatives across eBay’s global platform.
  2. Lead the strategic planning and operational execution of trust and safety activities.
  3. Collaborate closely with product, engineering, legal, and policy teams to ensure the trustworthiness of eBay’s products, services, and systems.
  4. Establish and maintain partnerships with internal and external stakeholders.
  5. Monitor and analyze trends to identify potential risks and solutions.
  6. Maintain up-to-date knowledge of industry and regulatory standards.
  7. Ensure compliance with applicable laws and regulations.
  8. Create and implement metrics to measure the success of trust and safety initiatives.
  9. Communicate effectively and present strategies to internal stakeholders.
  10. Create and implement training programs and initiatives to promote trust and safety.
Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Excellent Communication And Presentation Skills

  • Strong Leadership And Management Skills

  • Deep Knowledge Of Trust And Safety Systems And Processes

  • Experience In Developing

  • Implementing And Maintaining Trust And Safety Programs

  • Proven Track Record In Developing Strategies To Improve Trust And Safety

  • Knowledge Of Trust And Safety Laws And Regulations

  • Ability To Analyze Data And Make Effective Decisions

  • Expertise In Developing And Managing Budgets

Required Skills
  • Budgeting

  • Planning

  • Strategy

  • Communication

  • Leadership

  • Reporting

  • Problem-Solving

  • Influencing

  • Operations

  • Managing

  • Negotiating

  • Analyzing

  • Facilitating

  • Collaborating

  • Trust

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sr. Manager - Trust Strategy & Ops in San Jose, CA, USA is between $138,000 and $179,000 annually. This range can vary depending on the company, the individual's experience and qualifications, and other factors.

Additional Information
eBay is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 11th, 2023
Apply BeforeJuly 20th, 2025
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About eBay

eBay, Inc. operates as a commerce leader company including Marketplace, StubHub, and Classifieds platforms. It engages in the provision of investments and acquisitions to help enable commerce on platforms for buyers and sellers online or on mobile devices. It includes marketing services, including classifieds, and advertising.

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