eBay

Payment Operations Manager

eBay

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At eBay, our mission is to connect buyers and sellers from all over the world, making it easier for people to buy and sell practically anything. As the Payment Operations Manager, you will play a crucial role in ensuring that our payment processes run smoothly and efficiently. You will oversee a team of professionals and work closely with cross-functional partners to drive results and improve the overall payment experience for our customers. We are looking for a highly organized and detail-oriented individual with a strong background in payment operations. If you are a natural leader with a passion for driving operational excellence, we want to hear from you!

  1. Develop and implement strategies to optimize the payment processes, ensuring efficiency and effectiveness.
  2. Oversee a team of payment operations professionals, providing guidance, support, and development opportunities.
  3. Collaborate with cross-functional partners, such as finance, product, and customer experience teams, to identify and address any payment-related issues.
  4. Monitor and analyze payment data and metrics to identify trends, patterns, and areas for improvement.
  5. Ensure compliance with all relevant regulations and internal policies related to payments.
  6. Develop and maintain strong relationships with external payment partners and vendors.
  7. Continuously evaluate and improve payment processes to enhance the overall customer experience.
  8. Identify and implement new technologies and tools to streamline payment operations.
  9. Manage and track payment-related budgets and expenses.
  10. Communicate and collaborate with stakeholders at all levels, providing regular updates and reports on payment operations.
  11. Develop and maintain documentation and standard operating procedures for payment processes.
  12. Stay updated on industry trends and best practices, and make recommendations for incorporating them into our payment operations.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Bachelor's Degree In Finance, Accounting, Or Related Field.

  • Minimum Of 5 Years Of Experience In Payment Operations Or Financial Operations.

  • Strong Understanding Of Payment Processing Systems And Regulations.

  • Excellent Analytical And Problem-Solving Skills.

  • Demonstrated Leadership Experience And Ability To Manage A Team.

Required Skills
  • Risk Management

  • Financial Analysis

  • Process Improvement

  • Vendor Management

  • Data Analysis

  • Team Management

  • customer service

  • Compliance

  • Payment processing

  • Fraud detection

  • Payment reconciliation

  • Payment Systems

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Payment Operations Manager is between $70,000 to $110,000 per year. This can vary depending on factors such as the company, location, and level of experience. Some Payment Operations Managers may also receive bonuses and other benefits in addition to their base salary.

Additional Information
eBay is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 25th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About eBay

eBay, Inc. operates as a commerce leader company including Marketplace, StubHub, and Classifieds platforms. It engages in the provision of investments and acquisitions to help enable commerce on platforms for buyers and sellers online or on mobile devices. It includes marketing services, including classifieds, and advertising.

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