
Internal Auditor, Risk & Controls
We are looking for a Sr. Internal Auditor, Risk & Controls for our complaints management risk and advisory program within eBay’s Global Customer Experience (GCX) Team. Your primary responsibility will be to ensure all aspects of the global complaints management process adheres to regulatory requirements and internal policies, and ensuring that we are consistently responding to external requests in a timely manner with appropriate controls. Understand regulatory complaint management requirements. Establish/document internal policies, design, implement, and execute controls across the complaints management program. Discover, understand, and interpret trends in complaints volumes and its correlated drivers, recommend actions to drive improvements. Assist in implementing corrective actions while addressing process and control deficiencies. Lead teams to support compliance assessments and internal control testing.
Minimum 3 years of experience in compliance, risk, audit, or related field in a payments focused environment
Experience running program plans, tracking to completion, and coordinating between multiple business partners
Experience analyzing data sets to gain insights
Experience carrying out control testing programs
Risk Management
Time Management Skills
Regulatory compliance and reporting
Project planning/execution skills
Evaluating and optimizing business processes
Results Oriented
Detail Oriented
Driven and self-motivated
Prioritizing skills
Multitasking Skills
Problem Solving Skills
Verbal and Written Communication
Adaptatbility
According to JobzMall, the average salary range for a Internal Auditor, Risk & Controls in 2025 Hamilton Ave, San Jose, CA 95125, USA is $76,000 to $90,000 per year. Additionally, the salary range may be dependent on the individual's experience and qualifications.
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eBay, Inc. operates as a commerce leader company including Marketplace, StubHub, and Classifieds platforms. It engages in the provision of investments and acquisitions to help enable commerce on platforms for buyers and sellers online or on mobile devices. It includes marketing services, including classifieds, and advertising.

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