eBay

Design Research Lead

eBay

199 Fremont Street, 199 Beale St, San Francisco, CA 94105, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Devise and curate a mixed-methods practice of gathering both generative insights into customer problems and needs, and evaluative insights on potential solutions. Apply expertise with a variety of qualitative and quantitative methods, including a mix of the following: in-depth user interviews, in-lab and field studies. Independently lead research projects including: managing stakeholders, prioritizing research requests, planning and executing research, analyzing and synthesizing data, and translating findings into insights to inform strategic decisions, catalyze design direction, and influence product roadmaps. Going beyond simply capturing insights, you will be using them to inspire your teams and clients, thereby putting design in motion. Monitor the impact of insights generated and take part in evolving the always-growing Design Research practice at eBay.

Where is this job?
This job is located at 199 Fremont Street, 199 Beale St, San Francisco, CA 94105, USA
Job Qualifications
  • 4+ years of experience in an applied user research setting.

  • Practical experience in deploying qualitative and quantitative research methods throughout the product development lifecycle

  • Prior experience mentoring junior researchers

  • Prior experience with eCommerce and/or global research

Required Skills
  • Storytelling skills

  • Data synthesis

  • Time Management Skills

  • Product development life cycle

  • Customer journey mapping

Soft Skills
  • Verbal communication

  • Prioritizing skills

  • written communication

  • Detail Oriented and Organized

  • Process Oriented

Compensation

According to JobzMall, the average salary range for a Design Research Lead in 199 Fremont Street, 199 Beale St, San Francisco, CA 94105, USA is between $117,000 and $164,000 per year. The salary range may vary depending on the experience and skills of the Design Research Lead, as well as the size of the company.

Additional Information
eBay is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 27th, 2021
Apply BeforeJuly 8th, 2026
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About eBay

eBay, Inc. operates as a commerce leader company including Marketplace, StubHub, and Classifieds platforms. It engages in the provision of investments and acquisitions to help enable commerce on platforms for buyers and sellers online or on mobile devices. It includes marketing services, including classifieds, and advertising.

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