
Design Research Lead
Devise and curate a mixed-methods practice of gathering both generative insights into customer problems and needs, and evaluative insights on potential solutions. Apply expertise with a variety of qualitative and quantitative methods, including a mix of the following: in-depth user interviews, in-lab and field studies. Independently lead research projects including: managing stakeholders, prioritizing research requests, planning and executing research, analyzing and synthesizing data, and translating findings into insights to inform strategic decisions, catalyze design direction, and influence product roadmaps. Going beyond simply capturing insights, you will be using them to inspire your teams and clients, thereby putting design in motion. Monitor the impact of insights generated and take part in evolving the always-growing Design Research practice at eBay.
4+ years of experience in an applied user research setting.
Practical experience in deploying qualitative and quantitative research methods throughout the product development lifecycle
Prior experience mentoring junior researchers
Prior experience with eCommerce and/or global research
Storytelling skills
Data synthesis
Time Management Skills
Product development life cycle
Customer journey mapping
Verbal communication
Prioritizing skills
written communication
Detail Oriented and Organized
Process Oriented
According to JobzMall, the average salary range for a Design Research Lead in 199 Fremont Street, 199 Beale St, San Francisco, CA 94105, USA is between $117,000 and $164,000 per year. The salary range may vary depending on the experience and skills of the Design Research Lead, as well as the size of the company.
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eBay, Inc. operates as a commerce leader company including Marketplace, StubHub, and Classifieds platforms. It engages in the provision of investments and acquisitions to help enable commerce on platforms for buyers and sellers online or on mobile devices. It includes marketing services, including classifieds, and advertising.

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