Customer Service Expert - eBay Payments

Payments teammates are responsible for reviewing Member’s and transactions which have either a potential regulatory or financial risk of exposure for eBay. As a teammate, you will review accounts, assist our Members with their Payments issues/questions as well as identify potentially risky and fraudulent activity. Provides engaging and compassionate customer service in a dynamic call center environment focusing on making and receiving payments. Implements conflict management skills to de-escalate calls in a way that builds a positive customer experience. Maintains high-performance metrics including quality, adherence, and customer satisfaction. Effectively utilizes written and verbal communication to serve the needs of eBay customers. Engages in development sessions with Team Leaders and Coaches. Opportunities for career growth and advancement.

According to JobzMall, the average salary range for a Customer Service Expert - eBay Payments in 2025 Hamilton Ave, San Jose, CA 95125, USA is between $45,000 and $55,000 per year. The salary range may vary depending on experience, skill set, and location.

eBay, Inc. operates as a commerce leader company including Marketplace, StubHub, and Classifieds platforms. It engages in the provision of investments and acquisitions to help enable commerce on platforms for buyers and sellers online or on mobile devices. It includes marketing services, including classifieds, and advertising.