eBay

Authentication Program Operations

eBay

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about technology and ensuring secure online transactions? Do you have a strong attention to detail and a knack for problem-solving? Look no further, as eBay is seeking an experienced individual to join our team as an Authentication Program Operations Specialist. In this role, you will play a crucial part in maintaining the integrity and security of our online platform, allowing our customers to shop with confidence. We are looking for someone with a strong background in authentication procedures and a deep understanding of the online marketplace landscape. If you are ready to be a part of a dynamic and innovative company, keep reading to see if you have what it takes to join our team.

  1. Develop and maintain authentication procedures to ensure the security and integrity of eBay's online platform.
  2. Monitor and analyze online transactions to identify potential fraudulent activities and take appropriate actions.
  3. Collaborate with cross-functional teams to implement new security measures and stay updated on industry best practices.
  4. Conduct regular audits and reviews to ensure compliance with authentication procedures.
  5. Investigate and resolve any issues related to online transactions, including disputes and chargebacks.
  6. Stay updated on the latest trends and techniques used by fraudsters in the online marketplace.
  7. Train and educate other team members on authentication procedures and fraud prevention strategies.
  8. Communicate with customers and provide assistance in resolving any authentication-related concerns or issues.
  9. Work closely with third-party authentication service providers to ensure smooth operations and address any issues that may arise.
  10. Continuously monitor and evaluate the effectiveness of existing authentication procedures and make recommendations for improvements.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Strong Understanding Of Authentication Technologies: This Includes Knowledge Of Various Authentication Methods Such As Biometrics, Two-Factor Authentication, And Digital Certificates.

  • Experience With Implementing And Maintaining Authentication Systems: Candidates Should Have Hands-On Experience In Deploying And Managing Authentication Systems In A Corporate Environment.

  • Knowledge Of Industry Standards And Best Practices: A Thorough Understanding Of Industry Standards Such As Oauth, Saml, And Openid Connect Is Essential For Effectively Managing Authentication At Ebay.

  • Experience In Troubleshooting And Resolving Authentication Issues: The Candidate Should Have Experience In Identifying And Resolving Authentication-Related Issues, As Well As Implementing Measures To Prevent Future Incidents.

  • Ability To Work In A Fast-Paced Environment: The Job Of An Authentication Program Operations Professional At Ebay Requires The Ability To Work Efficiently In A Dynamic And Fast-Paced Environment, With The Ability To Prioritize Tasks And Manage Multiple Projects Simultaneously.

Required Skills
  • Data Analysis

  • Network Security

  • Encryption

  • Vulnerability Management

  • Compliance Management

  • Risk assessment

  • Incident response

  • Access Control

  • Security protocols

  • Fraud detection

  • Authentication methods

  • Identity Verification

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Authentication Program Operations is $65,000-$85,000 per year. This can vary depending on the specific job duties, level of experience, and location. Some job titles within this field may include Authentication Program Manager, Authentication Program Coordinator, or Authentication Specialist. Salaries may also be influenced by factors such as the size and industry of the company, as well as the individual's education and certifications.

Additional Information
eBay is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 10th, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About eBay

eBay, Inc. operates as a commerce leader company including Marketplace, StubHub, and Classifieds platforms. It engages in the provision of investments and acquisitions to help enable commerce on platforms for buyers and sellers online or on mobile devices. It includes marketing services, including classifieds, and advertising.

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