Technical Operations Engineer

At Eastern Bank, we are searching for a Technical Operations Engineer who is passionate about technology and can help us ensure a secure and reliable technology platform. The successful candidate will be a creative problem solver who can quickly identify and resolve issues to keep our technology running smoothly. The ideal candidate should possess strong technical and customer service skills, with a solid understanding of best practices for IT operations. They should also have excellent communication and organizational skills, and be comfortable working both independently and in collaborative team environments. Required qualifications for this role include:• Bachelor's degree in Computer Science, Information Systems, or a related field • At least 3 years of experience in a technical operations role • Proficiency in Linux server administration • Knowledge of scripting languages such as Bash or Python • Ability to troubleshoot and diagnose technical issues • Excellent analytical and problem-solving skills • Excellent written and verbal communication skills

Responsibilities:

• Monitor and maintain the security and reliability of the Eastern Bank technology platform

• Quickly identify and resolve technical problems to keep the system running smoothly

• Maintain and configure Linux servers

• Write, debug, and maintain scripts in Bash or Python

• Troubleshoot and diagnose technical issues

• Develop and implement best practices for IT operations

• Communicate technical information to customers and colleagues in a clear and concise manner

• Provide technical support to customers and colleagues

• Work independently and in collaborative team environments

• Develop processes to improve IT operations

• Stay up to date with industry trends and best practices

According to JobzMall, the average salary range for a Technical Operations Engineer in Lynn, MA, USA is between $73,898 and $89,180. This range may vary depending on experience level, certifications, and other factors.

Founded in 1818 and based in Boston, Eastern Bank is the largest and oldest mutual bank in the United States, with $10 billion in assets and over 120 locations serving communities in eastern Massachusetts and southern and coastal New Hampshire.