DuPont is looking for a highly-skilled and motivated Technical Service Specialist to join our team. As a Technical Service Specialist, you will be responsible for providing technical assistance and customer service to our clients. You will be the main point of contact and ensure that all customer inquiries are answered in a timely and professional manner.To be successful in this role, you must have excellent communication, problem-solving, and customer service skills. You must also have a technical background, and be knowledgeable in DuPont products and services. A Bachelor's degree in an engineering or technical field is preferred.We are looking for someone who is passionate about customer service and enjoys the challenge of providing technical assistance to our clients. If you have a strong work ethic and are eager to join a team of motivated professionals, we would love to hear from you.
Responsibilities:
- Provide technical assistance and customer service to DuPont clients
- Respond to customer inquiries in a timely and professional manner
- Maintain a high level of customer satisfaction
- Troubleshoot technical issues and provide solutions
- Develop and maintain knowledge of DuPont products and services
- Utilize strong problem-solving, communication, and customer service skills
- Work effectively with a team of motivated professionals
- Keep up-to-date with the latest industry trends and developments
- Ensure all customer requests are handled in a timely and accurate manner
Bachelor's Degree In Engineering
Excellent Customer Service Skills
Proficiency In Microsoft Office Suite
Strong Written And Verbal Communication Skills
Ability To Work In A Fast-Paced Environment
Electrical Or Chemical
Ability To Troubleshoot Complex Technical Problems
Ability To Multitask And Prioritize Tasks
Ability To Interpret Technical Documents And Instructions
Documentation
Quality Assurance
Process Improvement
Networking
Troubleshooting
Network Security
Technical Support
customer service
Maintenance
installation
Systems analysis
System Administration
Configuration
Repair
Diagnostics
Communication
Emotional Intelligence
Interpersonal
Time management
Organization
self-motivation
flexibility
Critical thinking
Teamwork
Problem-Solving
According to JobzMall, the average salary range for a Technical Service Specialist in Midland, MI, USA is between $45,000 and $63,000 per year. This range is based on the job openings currently listed on JobzMall and may vary depending on the specific job requirements and qualifications of the individual.
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DuPont is one of the world's largest producers of chemicals and science-based products. In 2017, the company merged with Dow Chemical, forming a new company called DowDuPont (DWDP), of which DuPont continues to operate as a subsidiary.
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