Software Engineer, Sustaining

Welcome to Dropbox, a fast-paced and dynamic company at the forefront of cloud storage and collaboration technology. We are seeking a highly skilled and motivated Software Engineer to join our Sustaining team. As a member of this team, you will play a crucial role in ensuring the stability and reliability of our products, as well as providing technical support to our customers. If you are passionate about problem-solving and thrive in a fast-paced environment, we want you on our team. Keep reading to learn more about the qualifications and skills required for this role.

1. Develop and maintain software solutions to support the stability and reliability of Dropbox products.
2. Troubleshoot and debug technical issues reported by customers, ensuring timely and effective resolution.
3. Collaborate with cross-functional teams to identify and resolve complex technical problems.
4. Conduct thorough testing and documentation of software changes and updates.
5. Continuously evaluate and improve existing software systems to enhance performance and user experience.
6. Provide technical support to customers, including troubleshooting and resolving issues related to Dropbox products.
7. Stay up-to-date with industry advancements and trends, and incorporate new technologies into software development.
8. Adhere to software engineering best practices, including code reviews, testing, and documentation.
9. Communicate effectively with team members and stakeholders to provide updates on progress and escalate issues when necessary.
10. Work in a fast-paced and dynamic environment, prioritizing and managing multiple tasks effectively.
11. Collaborate with product managers and designers to understand customer needs and translate them into technical solutions.
12. Mentor and train junior team members, sharing knowledge and best practices to improve team performance.
13. Participate in on-call rotations to provide 24/7 support for critical issues and incidents.
14. Adhere to company policies and procedures, including security and privacy standards.
15. Showcase a strong work ethic, attention to detail, and a passion for problem-solving.

According to JobzMall, the average salary range for a Software Engineer, Sustaining is between $80,000 and $120,000 per year. However, this can vary depending on factors such as location, experience, and the specific company or industry. Some senior-level positions in this field can earn upwards of $150,000 or more per year.

Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to unleash the world’s creative energy by designing a more enlightened way of working.